[Resolved]  Citrus Payment Solutions — amount of rs 3026.56 paid from two bank accounts to jipmer for mbbs application was debited from my account, kindly refund them

Amount of rs 3026.56 (Rs1513.28+rs1513.28) paid from two bank accounts to jipmer for mbbs application was debited from my accounts, kindly refund them, as citrus failed to send to jipmer. We paid from different a/c and got jipmer application succesfully. Kindly credit money to the same accounts as details given below.
1) andhra bank a/c no - [protected], dated 26/03/18, discription -[protected], ib/citrus amount-1513.28.
2) stata bank of india a/c no[protected], dated 26/03/18, discriptn-[protected]gadevnsi0, amount 1513.28. Citrus

Kindly credit the amount 3026.56 to the above accounts.
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May 2, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2018
Citrus Payment Solutions Customer Care's response
Hi,

Please note that these are successful TXNs via Payment Id - [protected] and [protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

Plz call me [protected]
Citrus Payment Solutions Customer Care's response, Mar 31, 2018
Verified Support
Hi,

You can contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
THE ABOVE MONEY HAS NOT REACHED TO THE MAECHANT. I HAVE CHEAKED THE jipmer application. the amount is pending.Kindly return to my account. I am paying with different a/c today
Regards
Dr.George
grgdoctor's [Complaint's author] reply, Mar 31, 2018
Kindly do the nedful as early as possible
Dr.George

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