[Resolved] Citrus Payment Solutions — citrus payment solutions transaction not completed | |||
I made a recharge for sundirect connection and the payment was done through citrus payment gateway. The details are as under: Payment of rs. 739 for citrus-through phonepe ref: upi/p2m/[protected] dated 27-may-2019] axis bank. But the payment not reached the sundirect. Kindly do the needful and pass on the payment. A reply will be highly appreciated. Contact details: [protected] Was this information helpful? | |||
Jun 29, 2019 Complaint marked as Resolved Verified Support May 29, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
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