[Resolved] Citrus Payment Solutions — dth recharge refund | |
Hi I made my sundirect recharge of 199₹ two times in total 400₹ via phonepe... On 16&20 the may but i didn’t get neither tv subscription nor repay... Its my second time problem with citrus pay... I need a quick resolution for this problem... Please kindly refund... I attached the photo of my transaction... I would like to get refund... Don’t make us costumers to blame on u agency... Expecting a fair refund... Thank you Was this information helpful? | |
Jun 26, 2019 Complaint marked as Resolved Verified Support May 21, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team Verified Support May 23, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
Add a Comment | |
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Post your Comment