[Resolved] Citrus Payment Solutions — for money refund | |||
I ordered meal on 3rd june from zomato & my got deduct from my account as i have talked to their spokesperson they said from their side they didn’t receive a amount. They told me to get in touch with citus portal because my money got deduct from your side. As they have provided me a some useful detail Track id- ZTDNB[protected]D70CF6 Transaction Id- [protected] I hope you’ll do need full for me. Thanks & Regards Was this information helpful? | |||
Aug 9, 2019 Complaint marked as Resolved Verified Support Jul 04, 2019 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Regards,
Citrus Support Team