[Resolved]  Citrus Payment Solutions — for return of payment

Address:

Kakinada, East Godavari, Andhra Pradesh

I'm t. Bhadrarao, kakinada, east godavari district, a. P., state. I would like to give a complaint regarding the online payment transaction for hp gas booking.

Consumer no: 18900
Consumer name:mr. T. Veera bhadrarao
Registered mobile no: [protected]

I was book the hp gas cylinder on[protected], at 11.44 hrs,, with hpgas bkngno. 526992 con 18900 bkng clrd 20. Feb..2019 sri agency gas i'd otp. 3105 http://ezpay.hpcl.co.in//ezypa//h//[protected]. pay for refill

I paid the amount rs.697.12 via the above link and got the successful transaction message. But when the gas delivery came the distributor denied for the online payment received confirmation. However, the amount is deducted from the bank. Please help me in refunding it. If this is the case i will never dare to do online payment.

I hope my problem will solve very shortly in your special care.

Please find the attachment which includes all the supportive documents.
If any more document or details required please feel free to ask me.
I expecting your valuable positive response to following mail/mobile.

My mail id is: bhadrarao.[protected]@gmail.com
Mbl. No: [protected].

Online sbi bank transaction

Transaction of rs. 697.12 from your a/c no. [protected] of sbi to citrus payment solutions pvt. Ltd. Is 30423599.