[Resolved] Citrus Payment Solutions — hp gas paid online but not transaction

[Resolved] Citrus Payment Solutions — hp gas paid online but not transaction

P Padmasripacktech from Mumbai, Maharashtra

I was made online payment of my hp gas consumer no 618838 refill charges rs. 726.64 through the link http://ezpay.hpcl.co.in//ezypay//h//[protected] from my sbi (Rpc layout bangalore branch) Bank transaction - inb citrus payment solutions Paymantra transaction no:[protected] Amount:726.64 My payment wasn't showing in hp gas dealers system so i paid again for my gas refill to gas delivery boy. So kindly look at my payment. +1 photos Was this information helpful? No (0) Yes (0)
Jul 3, 2019 Complaint marked as Resolved Verified Support Jun 02, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team Jun 03, 2019 Updated by Padmasripacktech Bank reference number : [protected]IGAGGDRHC5 Encl :Scan copy of Bank Statment indicating debit for the transaction Transction date : 31 May 2019 Rs.726.64 Email Id : [protected]@gmail.com Encl : Citrus Payment Transaction No.[protected] Account Name : Mr. ARUN VENKATESH JOSHI Address : #98/19-1, 5TH CROSS, HOSAHALLI VIJAYANAGAR BANGALORE[protected] Bangalore Date : 3-Jun-19 Account Number : _[protected] Account Description: REGULAR SB CHQ-INDIVIDUALS URAL-INR Branch : J P NAGAR, BANGALORE Drawing Power : 0 Interest Rate(% p.a.): 3.5 MOD Balance : 0 CIF No. : _[protected] IFS Code : SBIN0007117 MICR Code : _[protected] Nomination Registered : Yes Start Date : 31-May-19 End Date : 31-May-19 Txn Date Value Date Description Ref No./Cheque No. Debit Credit 31-May-19 31-May-19 TO TRANSFER-INB Citrus Payment Solutions-- [protected]IGAGGDRHC5 TRANSFER T 726.64
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S

sachinsav

from Chennai, Tamil Nadu

I recharged my sun direct DTH through google pay using Citrus payment gateway.The amount 210 was debited from my account and the amount isn't yet credited in my DTH account.

upi reference no:[protected]
Transaction date: 2/june/2019 (Rs.210)
Phn NO: [protected]
upi: [protected]@oksbi

Reply

Citrus Payment Solutions Customer Care's response, Jun 4, 2019

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team

A

akhiljarupula25

from Hyderabad, Telangana

I recharged my sundirect DTH card no. [protected] with Rs. 212 package through online banking account. The amount deducted from my bank account but I didn't get any recharge credit to my DTH till now. I am attaching the screenshot regarding transaction details. Please do necessary action.

Reply

Citrus Payment Solutions Customer Care's response, Jun 4, 2019

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team

S

[email protected]

from New Delhi, Delhi

Today evening I have recharged my metro through DMRC online but could not recharge my metro card but amount has been deducted from my account I am sending the detail
Marchant transaction no[protected]
Apart from. I attached the copy

Reply

Citrus Payment Solutions Customer Care's response, Jun 4, 2019

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team

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