[Resolved]  Citrus Payment Solutions — lost 3000 rs

Hello citric team.
Today i was transferring 3000 rs from my state bank of india account to kotak mahindra bank account. But the transaction failed because the page got timed out and i lost 3000 rs. Could you kindly check this and refund my money back. Please take quick action as this is an urgent situation for me.
Transaction id:igacnzdqg6
Date and time : 16/12/17
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Dec 16, 2017
Complaint marked as Resolved 
I got the money
Citrus Payment Solutions customer support has been notified about the posted complaint.
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I have sent amount from ICICI Acc to kotak Mahindra Acc but amount debit from my ICICI Acc but that amount is not added in my kotak Acc what i do how can i receive the amount

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