Citrus Payment Solutions — Money debited from account but order declined on amazon | |
Amazon.in Payment Declined Order #[protected] I got this message from amazon after my money got debited by Rs.899 from Citrus Payment solution REference ID[protected]. It was done through netbanking from union bank of india Kindly refund said money into my account as amazon has not received any payment from my end. Was this information helpful? | |
 2 Comments | |
Comments
I cant seem to share the screenshots. They arent uploading; am getting a system error-"move file error".
DEtails of transactions are as below- Order Details
Norton 360 Standard - 1 User 1 Year |Includes Secure VPN & Firewall |Total Security for PC, Mac, Android or iOS |Code emailed in 2 hrs.
Sold by Arham World (Exclusive Authorized Reseller)
(http://www.amazon.in/exec/obidos/ASIN/B086XSDRQP/ref=TE_new_PaymentHardDeclined_3p_tex_dp_1)
_____________________________________________________________________
Item Subtotal: Rs.761.86
Total Before Service Tax: Rs.761.86
Service Tax: Rs.137.14
Order Total: Rs.899.00
Got this message from Amazon:
Amazon.in Payment Declined
Order #[protected]
www.amazon.in/ref=TE_new_PaymentHardDeclined_3p_tex_h
_____________________________________________________________________
Hello Marilyn,
We're writing to let you know that the payment for the item listed below has been declined. You can update the payment method for your order or add a new one or opt to pay using Cash on Delivery (if applicable for the order) using the link below:
https://www.amazon.in/gp/css/summary/edit.html/ref=TE_new_PaymentHardDeclined_3p_tex_ya?orderID=[prot...⇄
Please revise your payment details or select an alternative payment method within 4 hours of receiving this email, failing which we would consider this order cancelled*.
also got a message from citrus payement solutions that transaction for amount of Rs 899 to Citrus Payt soln has been completed successfully with reference id[protected]
DEtails of transactions are as below- Order Details
Norton 360 Standard - 1 User 1 Year |Includes Secure VPN & Firewall |Total Security for PC, Mac, Android or iOS |Code emailed in 2 hrs.
Sold by Arham World (Exclusive Authorized Reseller)
(http://www.amazon.in/exec/obidos/ASIN/B086XSDRQP/ref=TE_new_PaymentHardDeclined_3p_tex_dp_1)
_____________________________________________________________________
Item Subtotal: Rs.761.86
Total Before Service Tax: Rs.761.86
Service Tax: Rs.137.14
Order Total: Rs.899.00
Got this message from Amazon:
Amazon.in Payment Declined
Order #[protected]
www.amazon.in/ref=TE_new_PaymentHardDeclined_3p_tex_h
_____________________________________________________________________
Hello Marilyn,
We're writing to let you know that the payment for the item listed below has been declined. You can update the payment method for your order or add a new one or opt to pay using Cash on Delivery (if applicable for the order) using the link below:
https://www.amazon.in/gp/css/summary/edit.html/ref=TE_new_PaymentHardDeclined_3p_tex_ya?orderID=[prot...⇄
Please revise your payment details or select an alternative payment method within 4 hours of receiving this email, failing which we would consider this order cancelled*.
also got a message from citrus payement solutions that transaction for amount of Rs 899 to Citrus Payt soln has been completed successfully with reference id[protected]
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team Citrus