[Resolved] Citrus Payment Solutions — money deducted but not added in to account | |
My indian debit card transaction to kotak bank amount rs.30000 transferred, But this amount not credited to my kotak saving account, Transaction id: pos/ecom citrus pay etailing mumbai Transaction date on 29/06/19 time 19.32 I transfer from my indian bank account to kotak 811 account but money got deducted from my sbi account and did not credited in kotak account crn no[protected], kindly check the issue, account holder name kandipalli lakshmi Was this information helpful? | |
Aug 8, 2019 Complaint marked as Resolved Verified Support Jul 01, 2019 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Regards, Citrus Support Team | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Post your Comment