[Resolved] Citrus Payment Solutions — money is debited while the payment is unsuccessful | |
Yesterday i have done a upi transaction of rs.1343 for hathway broadband through citruspay gateway. The problem is the money has been debited from my account but the payment was not successful with hathway and i dint get payment receipt too. So kindly update me the status and do the needful in refunding my money. Upi transaction id :[protected] To: [protected]@axisbank From: arun. [protected]@okaxis Payment : rs.1343 Google trans. Id : cicagkdkgmbwcq Was this information helpful? | |
Jun 7, 2019 Complaint marked as Resolved Verified Support May 06, 2019 Citrus Payment Solutions Customer Care's response Dear Arun, We regret the inconvenience caused. Your transaction id OL[protected] processed on 02/05/2019 for Rs.1343/- was a failed transaction. The amount has been refunded to your source account on 03/05/2019 and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday). Feel free to write to us if any other information is required. Regards, Support Team | |
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