[Resolved] Citrus Payment Solutions — Money not refunded, via hathaway citrus payment | |||||
Hello sir, i've paid 2259 rs for hathway broadband hyderabad, payment via citrus pay at 22nd may 2017, but payment successful done, money debited from my credit card, but payment files at redirect to hathaway When i call to customer care of hathway, hyderabad, they said with in 15 days money will refund to credit card, till now i didn't get any refund amount, when i call to kotak bank they said amount is climed by citrus hathway marchent, and please raise a duspuit, Please try to solve this issue and send my money back My hathway id is 1570153 Was this information helpful? | |||||
Jul 21, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 Citrus Payment Solutions Customer Care's response Hi, We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||||
 3 Comments | |||||
Comments
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call @ [protected].^Pradeep
Reply
I made a payment of 445 rupees through IOB from Airtel pay using citrus gateway. The payment was not made to airtel but amount was deducted from account. Please take necessary action.
PayUMoney Customer Care's response, Jun 22, 2017
Hi,
We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
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