[Resolved] Citrus Payment Solutions — not received payment - airtel mobile postpaid charges | |||
Made payment for my AIRTEL mobile postpaid charges (Rs. 938.78) on 14th June 2019; my bank profile shows the transaction to be successful and money has been debited. Today, I received a phone call from AIRTEL office saying that payment has not been made. Could you please solve this issue? Transaction descritpon: INB/[protected] Vishukumar AIMANIANDA Was this information helpful? | |||
Jul 22, 2019 Complaint marked as Resolved Verified Support Jun 17, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
 2 Comments | |||
Comments
I have recharged my sun direct smart card number : [protected] with ₹1229 using google pay my transaction was completed but my sun direct smart card was not recharged .. DO the necessary to get recharged
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Citrus Payment Solutions Customer Care's response, Jun 17, 2019
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
please let me know when i willl get receipt to show to the corporation
please treat the same as urgent
regards.
raman g
cmc watertax no. 5660911
we are unable to trace any transaction with the provided details. Please share the below details at
[email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team