[Resolved] Citrus Payment Solutions — online transfer of fund to wb govt emergency relief fund | |||
On 12/05/2020 at mid night at around 1-20am, i have transferred a sum of rs. 10000/0 (Rupees ten thousand) on behalf of my organisation durgapur group housing co-ordination committee (Pan no-aaabd1779r) to wb govr. Chief minister's emergency relief fund by using net banking of my account with axis bank. At i have got information from my bank account that my account with axis bank xxxxxxxxx559989 has been debited in inb/[protected]/ citras payment solution p. However, i have not yet received my acknowledgement of payment from icici bank or wb govt cm's emergency fund. My organisation's email which i have used as [protected]@gmail.com and my mobile no-91-[protected]. Please look in to the matter and arrange to sent my acknowledgement of payment through my email or mobile no. Thanking you in anticipation Srijit sinha Was this information helpful? | |||
Aug 10, 2021 Complaint marked as Resolved Verified Support May 14, 2020 Citrus Payment Solutions Customer Care's response Hi Srijit, Apologies for the inconvenience. As checked, this is a successful transaction via source transaction id [protected] and merchant transaction id [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly to get the status at their end. Regards, Team Citrus | |||
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