[Resolved] Citrus Payment Solutions — payment debited from my account
on 23rd april Rs.26970/- paid on account of contribution for CGHS Pensioners Card through online bharatkosh.gov.in and site detail Transaction number[protected] Challan no. 121724230419000005515 dated.23.04.2019 21:10:39 and my account Transaction reference no.
[protected] Axis bank ltd. but the site is not showing successfull challan so please do the needful otherwise please refund the amount.
r K srivastava
Complaint marked as Resolved Jun 3, 2019
Verified SupportCitrus Payment Solutions Customer Care's response May 03, 2019 Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Citrus Support Team
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