[Resolved] Citrus Payment Solutions — payment deducted but there is no credit to another account | |||
Hello, Morning i had tranfered 4000from karnataka bank credit card-607270XXXXXXX192 to kotak bank :- account number [protected] But account was debited in karnataka bank but Amount of 4000 was not deposited in my account that is kotak bank . In this mode of payment is done with the kotak bank 811 app.kindly take this issue solved soon Please resolve this issue. Regards Naveen kumar Was this information helpful? | |||
Aug 20, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jul 20, 2018 Citrus Payment Solutions Customer Care's response Hi Naveen, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
 2 Comments | |||
Comments
Please sir my policy regi.no 3654296
regi no 19/04/2014
please send
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regi no 19/04/2014
please send
Citrus Payment Solutions Customer Care's response, Jul 24, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
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I have done payment from my saving account [protected] (Axis Bank) with citrus of 62100 Rs but not deposited in the intended account.
PRN - [protected]
Please solve the issue.
Regards
Pawan Kumar
[protected]
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team