[Resolved] Citrus Payment Solutions — Payment done but order cancelled on ZARA | |
I made an order on Zara dated : 12/07/2021 I paid the amount through my Google pay UPI. The money was successfully sent to Citrus Solutions pvt ltd, and the amount was deducted from my bank too. But Zara cancelled my order. Kindly help me with this. Zara order ID : Nº [protected] Amount Paid : 2780 UPI Transaction ID :[protected] To: Citrus Solutions Pvt Ltd [protected]@axisbank From : Siddharth Gupta (HDFC Bank) [protected]@okhdfcbank Google transaction ID : CICAgODs972-lw Was this information helpful? | |
Jul 14, 2021 Complaint marked as Resolved Within 3 days the money was returned directly into my Bakk Account. Verified Support Jul 14, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 13/07/2021 via RRN[protected]. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus | |
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