[Resolved] Citrus Payment Solutions — payment for hp gas | |
I made a payment through citrus gateway by using upi app GPay. I got the link to pay online from HP gas and selected citrus payment gateway. The transaction is done from GPay upi app which was done successfully but was not reflected in gas agency and from citrus gateway also no message. I am able to see the transaction in hdfc Bank and also in GPay. Below are payment details: Amount: 698.90 Date: 31 Dec 2019 HP gas consumer no: 646461 Mail-id: [protected]@gmail.com For any other information please mail to the id. Was this information helpful? | |
Feb 7, 2020 Complaint marked as Resolved Verified Support Jan 04, 2020 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
we are unable to trace any transaction with the provided details. Please share the below details with us via email at [email protected] and we shall assist you further.
• Citrus Transaction ID, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team