Citrus Payment Solutions — payment made to jet airways through your payment gate | |
Respected sir/madam, I made an online booking of jet airways at around 11.30 am on 30.8.17 for myself (Daljeet kumar dhir) & my wife mrs. Nirupma dhir from delhi to toronto 21.9.17 & return on 17.10.17. Payment of rs.134060/- was made online through internet banking & my account was instantly debited with the above amount towards the cost of tickets. A narration appeared at the end sorry, try again. The matter was taken up on phone with jet airways & they issued us pnr no. Cuupov but advised us to make another payment as earlier payment was stuck up in the payment due to technical reason. As the earlier payment has not been received back in my a/c as yet, how could i make another payment Kindly help us get back the stuck payment so that we could make another payment. Thanks, Daljeet kumar dhir (M) [protected] Was this information helpful? | |
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Citrus Payment Solutions customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
Sir maine 25 august ko ek online payment kiya nios sansthan ko wo apne debit card se but mera payment hua to nhi but mere account se Rs 4553.10 paisa kat liya gaya but abhi tak mere amount mere account m refund nai huae hain...so sir kindly iss matter par dkhiye...thnking you
Citrus Payment Solutions Customer Care's response, Sep 7, 2017
Verified Support
Hi,
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
Sir I have done transaction which show done successful but I didn't get message from site for email and password. Please try to return my money sir..
Mob no. [protected]
With my debit card.
And rest details r given in image
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Mob no. [protected]
With my debit card.
And rest details r given in image
Citrus Payment Solutions Customer Care's response, Sep 7, 2017
Verified Support
Hi,
We would like to inform you that the TXN CTX1708221003278125247 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
We would like to inform you that the TXN CTX1708221003278125247 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
Hello sir
my name is Rakesh chaudhary ...presently i have fill the bihar police form my first part is completed and at the stage of payment paying is done and balance of 520.81 is deducted but not receiving application no and passwprd ...balance deducted details as POS 14CF[protected] at Citrusp
my name is Rakesh chaudhary ...presently i have fill the bihar police form my first part is completed and at the stage of payment paying is done and balance of 520.81 is deducted but not receiving application no and passwprd ...balance deducted details as POS 14CF[protected] at Citrusp
Citrus Payment Solutions Customer Care's response, Sep 7, 2017
Verified Support
Hi,
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
My no._[protected]
Bank- corporation bank
Thank you for contacting Citrus!
Your transaction id's CTX1708270523411332079 and CTX1708270529331524403 processed on 2017-08-29 for 520.80 INR has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).
We appreciate your patience in the interim.
For any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Thanks and Regards,
Citrus Support Team