[Resolved] Citrus Payment Solutions — payment not done for nios | |||
Today 25th of august 2017 i did two transactions for nios (National institute of open schooling) for senior secondary & d. El. Ed admission respectively. I did both the transaction through sbi net banking facility and "citrus payment gateway'. The first one was successful but the second one was paid and deduction from my sbi savings bank a/c has shown but yet not payment has been neither cleared or received by nios and its authority. It's quite ironical and suspective as to first one has been successful while the later was not.. My transaction ref. No. Is:- igabwzqfo0 for rs. 4511.8 on 25-aug-17 at 15:54 (Time)... Plz. Try to resolve this matter at your end.. For contact; my e-mail; [protected]@gmail.com (M) [protected] Was this information helpful? | |||
Sep 28, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 Citrus Payment Solutions Customer Care's response Hi, Your concern has already been addressed over the email sent by you under the case number 01258115. Revert to the same for any more help or support. Regards, Citrus Support Team | |||
 2 Comments | |||
Comments
Sir
payment made on[protected].(in morning ) but nios show "PAYMENT NOT MADE"
Reference no:D[protected]
s.udise:[protected]
KM KOMAL SAINI
Panipat132103(Haryana)
Phone:[protected]
email:[protected]@gmail.com
SBI Debit Card.459xx5800, txn:[protected]ON POS NIOS 1136045)
payment made on[protected].(in morning ) but nios show "PAYMENT NOT MADE"
Reference no:D[protected]
s.udise:[protected]
KM KOMAL SAINI
Panipat132103(Haryana)
Phone:[protected]
email:[protected]@gmail.com
SBI Debit Card.459xx5800, txn:[protected]ON POS NIOS 1136045)
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Payment not made to nios, but amount debit from my account detail given below:
KM KOMAL SAINI.
Panipat-132103(Haryana)
Reference No:D[protected]
school UDOSE NO :[protected]
Debit Card:SBI(459XX5800)
TXN:[protected]at CITRUSPAY NIOS ON POS NIOS 1136045)
AMOUNT:RS 4553.10
COURSE:D.El.Ed. please solve my problem possible as soonas . THANKS.
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team