[Resolved]  Citrus Payment Solutions — payment not made at nios d.el.ed

Address:803118

I've made a payment for nios d. El. Ed for rupees 4553.10, amount decucted from my account but payment status is "amount not paid."
My nios refrence no. Is d[protected]
Pnb transaction : ecom 403423 citruspay nios ci
Date 04th sep. 2017

Please resolve my problem immediately.

My contact detail
[protected]
Email id : sumi. [protected]@gmail.com
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Oct 8, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Sep 04, 2017
Updated by dank
Dear sir/madam,
Today i've made payment for nios - d. El. Ed teacher course using pnb atm mastercard. Rs4553.1 amount detucted from my account but still payment status shows 'payment not made'.
Nios reference no. - d[protected]
Pnb transaction remarks. - ecom 403423 citruspay nios \ci
Transaction date and time:[protected]
Please resolve my problem immediatly.
Thank u.

My contact detail
[protected] or [protected]
Email id [protected]@gmail.com
Verified Support
Sep 07, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

I have paid my property tax to gvmc through citrus on march and april 2016.but it hasnt been updated in the website upto now.. If needed i will mail you all the payment generated slips to you. The tax hasent been updated now. Can you kindly go through this as soon as possible and help me. My mobike no is [protected]
Reference No D[protected]
School UDISE No [protected]
Enrolment No
Name TYNRAI LAMURONG
Father's Name BELITON LYNGDOH
Mother's Name PLETMON LAMURONG
Application Status Payment Not Made
sir, with the above reference no.i have made the payment and have been deduct from the account but in application status the result is payment not made.
please do resolve the problem.
my contact.[protected]
email: [protected]@gmail.com
Citrus Payment Solutions Customer Care's response, Sep 17, 2017
Verified Support
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Dear sir/madam
I've made a payment for nios d. El. Ed for rupees 4545.00, amount decucted from my account but payment status is "amount not paid."
My nios refrence no. D[protected]
transaction description : MIDR/EAZYPAY ICIC/690780/
Date 11th sep. 2017

Please resolve my problem immediately.

My contact detail
[protected] or [protected]
Email id : [protected]@gmail.com
Citrus Payment Solutions Customer Care's response, Sep 17, 2017
Verified Support
Hi,

Apologies for the delay.

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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