[Resolved] Citrus Payment Solutions — payment not received by gas agency | |||
Hi, This is about upi transaction for gas refill payment through citrus payment. Upi transaction with reference number Ref is :[protected] dated 14/10/2019 Was shown successful but not received the payment to hp gas agency. Hpgas bkngno 506642 Link for payment is Http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill. Was this information helpful? | |||
Nov 16, 2019 Complaint marked as Resolved Verified Support Oct 16, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details via https://help.payu.in/ and we shall assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
On 17/10/19oct, I processed money transaction 2340rs in my kotak Mahindra Bank, transaction deducted in my Indian bank debit card, pos Ecom txn seq No[protected] and terminal I'd
10000011. I request you please refund the money back or either deposit in my kotak Mahindra Bank
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team