Citrus Payment Solutions — Payment not received by Zara on 24th April | |
I placed an order on Zara. Payment was made through upi Google pay. The amount was debited from my account but not received by Zara. They cancelled my order. The payment has been successfully made to Citrus Pay. Kindly refund my money IMMEDIATELY
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Hi,
We regret the inconvenience caused. Your transaction with Citrus ID OL[protected]
processed on[protected] for Rs. 5470 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect in your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund.
Feel free to write to us if any other information is required.
Regards,
Citrus Support Team
We regret the inconvenience caused. Your transaction with Citrus ID OL[protected]
processed on[protected] for Rs. 5470 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect in your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund.
Feel free to write to us if any other information is required.
Regards,
Citrus Support Team
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We request you to share a clear copy of the payment receipt so that we can assist you with the status at the earliest.
Regards,
Citrus Support Team
I don’t think it can get any clearer than this