Citrus Payment Solutions — payment not received in account | |||
Dear sir I am your kotak bank customer. My a/c-[protected], branch - rohini sec-18, Sir i use kotak 811 mobile banking aap. I yesterday use this app add money in account 811 though debit card other obc bank debit card rs 14000 transtaicon process citrus payment gateway in between seesion out and other bank account amount 14000 debit but in this account not credit balance. i want my solve this faceing problem and fastly shortout. Thanks & regards Ruli kumari Was this information helpful? | |||
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Verified Support Oct 04, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team Oct 14, 2019 Updated by Sdkraj245 Sir i use kotak 811 mobile banking aap. I use this app add money in account 811 though debit card other obc bank debit card rs 14000 transtaicon process citrus payment gateway in between seesion out and other bank account amount 14000 debit but in this account not credit balance. i want my solve this faceing problem and fastly shortout.Obc Bank reference number-PRCR/ECOM/10000011/[protected]/[protected] • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date[protected] of RS.14000/- • Email id- [protected]@gmail.com or phone number-[protected] used for processing the transaction. • Debit card No 6070XXXXXXXX0823. • Use kotak moblie banking in add money   | |||
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i use kotak 811 mobile banking aap. I use this app add money in account 811 though debit card other obc bank debit card rs 14000 transtaicon process citrus payment gateway in between seesion out and other bank account amount 14000 debit but in this account not credit balance. i want my solve this faceing problem and fastly shortout.
Obc Bank reference number-PRCR/ECOM/10000011/[protected]/[protected]
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date[protected] of RS.14000/-
• Email id- [protected]@gmail.com or phone number-[protected] used for processing the transaction.
• Debit card No 6070XXXXXXXX0823.
• Use kotak moblie banking in add money