Citrus Payment Solutions — Payment on zara app failed and refund not received | |
I done payment on zara app on[protected] by UPI method from my UPI to [protected]@axisbank and amount debited but not received any refund. I done payment from my phonepe app. I need my refund fast otherwise i visit cyber cell delhi.
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Hi,
We are unable to trace any transaction with the provided details. Please share the below details so that we can assist you further.
• Citrus Transaction ID, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details so that we can assist you further.
• Citrus Transaction ID, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
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Apologies for the inconvenience.
Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team Citrus
Amount 4480
Transiction id AXI9278e28a1bbd4c07be5329d3a9130efa
Email gurvinderofficial01@gmail.com
Date 12-01-2021