[Resolved] Citrus Payment Solutions — Payment on Zara website failed but money deducted from my account
S
Saachi Singh
I placed an order on Zara and paid via UPI. The money got deducted instantly but it didnt reflect on Zara's website.Kindly get back to me about my order or.refund my money asap.
We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further.
• Citrus ID, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Paid ₹590
10 Jan 2021 • 17]21
590
Payment started
Payment received by CITRUS SOLUTIONS PVT LTD
Purchase confirmed
UPI Transaction ID
101017449154
From: SAACHI AJITKUMAR SINGH (ICICI Bank)
saachisingh2001@okicici
To: CITRUS SOLUTIONS PVT LTD citruspay@axisbank Google Transaction ID
CICAgKCz-vixVw
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We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further.
• Citrus ID, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
101017449154
From: SAACHI AJITKUMAR SINGH (ICICI Bank)
saachisingh2001@okicici
To: CITRUS SOLUTIONS PVT LTD
citruspay@axisbank
Google Transaction ID
CICAgKCz-vixVw
10 Jan 2021 • 17]21
590
Payment started
Payment received by CITRUS SOLUTIONS PVT LTD
Purchase confirmed
UPI Transaction ID
101017449154
From: SAACHI AJITKUMAR SINGH (ICICI Bank)
saachisingh2001@okicici
To: CITRUS SOLUTIONS PVT LTD
citruspay@axisbank
Google Transaction ID
CICAgKCz-vixVw
help me out asap