[Resolved] Citrus Payment Solutions — payment transaction to citrus payment solutions pvt. ltd. is done successfully, but declined at amazon end. | |||||
Payment transaction of inr778.76 to citrus payment solutions pvt. Ltd. Is done successfully by reference id 90154445, but declined at amazon end against order#[protected] Please arrange for transaction from your payment gateway to amazon immediately, so my pending order can be confirmed by amazon. If it is not possible, then refund in my a/c Was this information helpful? | |||||
Jul 19, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jun 18, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team