[Resolved] Citrus Payment Solutions — recharge not completed | |
I recharged rs. 200.00 inr to my sun direct account no: [[protected] balakrishna rai p] through your site on 24.07.2019 through upi of google pay. Amount debited in my bank account but the amount is not credited to sundirect account till now. (My bank account details Corporation bank shivaprasad rai p. Mob [protected]) please do necessary action to get my sun direct account get recharged as early as possible. Was this information helpful? | |
Sep 10, 2019 Complaint marked as Resolved Jul 25, 2019 Updated by Shivu rai Screenshot attached for reference Verified Support Jul 26, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team Verified Support Aug 05, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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