[Resolved]  Citrus Payment Solutions — refund of payment collected but not credited to ghmc.

Address:Hyderabad, Telangana

I have paid property tax of rs. 4408 for the year 2020-21, under the jurisdiction of greater hyderabad municipal corporation (Ghmc), using your upi gateway. The details are as under:

Date:[protected]
Time: 03:35:48 pm
Cust. Ref. No.:[protected]
Debited upi id: [protected]@sbi
Debited account: sbi xxxxxxxx54
Credited to: [protected]@axisbank

Since you have collected the money but did not credit it to ghmc, please refund the collected amount of rs. 4408/- to my bank account immediately.

Sincerely,
Mohan krishna m
Hyderabad, telangana
Mobile: 7989xxxxxx
Was this information helpful?
No (0)
Yes (0)
May 23, 2020
Complaint marked as Resolved 
Verified Support
Apr 21, 2020
Citrus Payment Solutions Customer Care's response
Hi Mohan,

Apologies for the inconvenience caused.

As checked, this is a successful transaction via merchant transaction id C104162657720200416153515 and source transaction id UPI[protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly to get the status at their end.

Regards,
Team PayU
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information