[Resolved] Citrus Payment Solutions — refund request against reference no-[protected]

Sushovan Neogi

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700035

Dear sir,

Today on 17.12.18 i did a transaction of rs 3450 for job purpose. Times 2 jobs.com representative mr debraj called me an said that my resume has been selected for samsung an philips. Just i have to pay the amount. I repeatly asked him that is there anything else payment i have to pay he said nothing i have to pay again. After my registration complete still he transfer another representative for documentaction purpose. The representative again demand 8000 rs plus gst for the same. Then i found it's seems totally cheating process.

My transaction no[protected] which i did axis bank.

My humble request to get back my money as soon as possible.

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Jan 18, 2019

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2018

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team