[Resolved] Citrus Payment Solutions — Refund Request | |||||
Dear Sir, With reference to above, I pawan raghunth patil request you. the refund of amount rs 48798/- transferred on 07/12/2016, transaction id sbi is IGAAJWNWH1 and citrus reference no [protected] as I have tried to book Air ticket through Go Air website and paid then state bank of India net banking facility through my a/c was debited my ticket was not booked so I contacted to customer care as per their advise so I have initiate another transaction for booking a ticket and second transition was successful with state bank of india reference no. IGAAJXLRE2 citrus Ref No. [protected]. However till date I havn’t received the failure transaction amount when I contacted to my bank they replied that as per merchant confirmation both transaction are successful a processed so they are not able to refund me so request you to kindly verify your end and refund the amount Thanking you Yours faithfully Pavan R Patil shiv colony bhusawal +91 [protected] [protected]@gmail.com Was this information helpful? | |||||
Feb 26, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Jan 19, 2017 anilj57's response I wanna in my wallet 2000 rs refund not source account
Verified Support Jan 25, 2017 Citrus Payment Solutions Customer Care's response Hi Anil, We would like to inform you that the Txn id - [protected] is not successful at our end. The amount for teh same has been reversed from our end. against the RRN - IXGABLFTE8 on 21st Jan. For more help and assistance you can also write to us at [protected]@citruspay.com. Regards, Citrus Support Team Verified Support Jan 25, 2017 Citrus Payment Solutions Customer Care's response Hey Pavan, apologies for the Name. We would like to inform you that the Txn id - [protected] is not successful at our end. The amount for the same has been reversed from our end. against the RRN - IXGABLFTE8 on 21st Jan. For more help and assistance you can also write to us at [protected]@citruspay.com. Regards, Citrus Support Team | |||||
 2 Comments | |||||
Comments
Not refund in my citrus wallet
Reply
Hi sir i also transfer 4553.6 rupees for d.eld i transaction 1 candidate for 2 time money how i refund
Citrus Payment Solutions Customer Care's response, Sep 7, 2017
Verified Support
Hi,
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
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