[Resolved] Citrus Payment Solutions — reg unauthorized transaction of money | |||
A complaint received from shyam kanwar c/o kesar mehta R/o Sandasu teh chirgaon distt shimla hp.reg unauthorised transaction from his account. during inquiry and as per bank statement transactions done through your company gateway.so it is requisite that stop transactions and cancels orders due to police matter.action taken report sent to this office email - police.[protected]@nic.in.statement attached. Was this information helpful? | |||
Jul 12, 2019 Complaint marked as Resolved Verified Support Jun 01, 2019 Citrus Payment Solutions Customer Care's response Hi, We'd request you to please share your concern along with all the details at [protected]@payu.in and our team shall surely help you out on this. Regards, Team Citrus. | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team