[Resolved] Citrus Payment Solutions — requesting refund | |||
I had used my google pay upi to pay for movie tickets by online booking. The money went through citrus pay solutions. The tickets did not booked due to some technical fault, but the money has left my bank. So i request a refund as soon as possible. Bank name : state bank of india Paid to : [protected]@axisbank Google pay transaction id : cicagkdw_ryjxq Date of transaction :[protected] Time of transaction : 1 : 33 pm Was this information helpful? | |||
Dec 17, 2019 Complaint marked as Resolved Verified Support Nov 16, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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