[Resolved] Citrus Payment Solutions — sun direct recharge complaint | |
Rs 1125/- was debited from my federal bank account for payment of 6 months sun direct dth charges for my smart card number xxxxxxx8797 through citrus payment solutions. The amount is not yet credited to my sun direct account. The transaction was done on 19-may 2019 at 1.44pm through my google pay account. Please do necessary action to get my sundirect get recharged as early as possible. Its very urgent!!! Or else please transfer the amount back to my bank account. Was this information helpful? | |
Jun 22, 2019 Complaint marked as Resolved Verified Support May 21, 2019 Citrus Payment Solutions Customer Care's response Hi Geethu, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
UPI transaction ID[protected]
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team