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Cognate Health Services Complaints & Reviews

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Updated: Aug 4, 2021
Complaints 98
Resolved
14
Unresolved
84
So far, so good. Cognate Health Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Cognate Health Services will keep up the work and continue to help more customers with their concerns even better 🤝
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Cognate Health Services reviews & complaints page 5

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S
Shalini Dobhal
from Noida, Uttar Pradesh
Mar 15, 2018
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no return, pathetic customer service and useless employees

Address: Ghaziabad, Uttar Pradesh, 201014
Website: cognatehealthorganisation.com

I had emailed for reimbursement 20 days ago and nothing has been refunded.

At the time of offering the policy mr. Devesh has quoted that the reimbursement would be done within 7-10 days and when we have actually taken the policy and ask for reimbursement there is a big zero in return.

I called customer support n number of times, but all they say is the verification under process and it will take 15-20 days which...
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A
Aamir Malik.
from Nellore, Andhra Pradesh
Mar 9, 2018
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fraudulent company with no service offering

Address: New Delhi, Delhi, 110059
Website: cognatehealthorganisation.com

I got a call from one of the sales representative of cognate who wanted to sell few of his highly boasted plans.
Plans were good but since the company was new and was not renowned i decided to with just the individual plan by paying 4000/- through paytm.

Services they offered to claim was:
Health check up:
Free testing for 71 routine tests. (Per head)
Dentists:
Free dental cleaning and scaling....
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P
Pdhingra
from Delhi, Delhi
Feb 26, 2018
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reimbursements

Address: New Delhi, Delhi, 110051
Website: www.cognatehealthorganisation.com

Cognate health services doesn’t deserve even 1 star.

This is worst ever experience i have faced with the cognate health services.

I bought a plan in august 2017 through emi option as they have been told me to reimburse all the charges incurred on the emi feature. There is no reimbursement made yet and they are not bothered to provide after sale services to their customers. They just deny their customers by...
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S
sandeep_sharma
from Gurgaon, Haryana
Feb 20, 2018
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cognate health service pvt ltd no reimbursement of bills

Address: New Delhi-59
Website: cognatehealthorganisation.com/Index.aspx

Dear sir,

This is regarding one fraud company namely “cognate health organisation”. This company is dealing with affordable health care products. They are making so many promises and lure people with so many things and genuine people are regularly felling in their trap. It is like a chit fund company, if they will not be stopped now then they will be cheated innocent people.

I am one of the victims of this...
+5 photos
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V
Vivek Saini
Feb 7, 2018
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i bought 3 year policy for 6 members but looks it's totally waste of my money

I bought the policy for 3 years for 6 family members for rs. 24000/-. Then i submit bill for reimburse.. But initially they said it will take some time... A week time.. After that no reply. Then i try to call their number... But all the number are out of service.
This is totally fraud company.
Please suggest how can i register the police complaint?

Thanks

Vivek...
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S
salmans 786
from Noida, Uttar Pradesh
Feb 5, 2018
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fraud insurance company

Address: New Delhi, Delhi
Website: www.cognatehealthorganisation.com

This is regarding one fraud company namely “cognate health organisation”. This company is dealing with affordable health care products. They are making so many promises and lure people with so many things and genuine people are regularly felling in their trap. It is like a chit fund company, if they will not be stopped now then they will be cheated innocent people.

I am one of the victims of this fraud company, they have...
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B
[email protected]
Feb 2, 2018
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preventive health product

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.cognatehealthorganisation.com/Index.aspx

A total of more than 64 thousand medical bills are still pending for reimbursement for me starting from Aug 2017.

I took 3 years membership and paid Rs. 10, 000 for the same.

Most of the times no one answers the customer care number, and the only response you get is automatic response to your emails.

I was informed that before visiting doctor we need to take appointment through them. Later they...
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K
KARMS71
from Delhi, Delhi
Feb 1, 2018
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no reimbursement of bills

Address: New Delhi, Delhi, 110095

This is for your kind information that there is no satisfectory reply from orgenasation after getting enrolement only I m getting the auto mail reply that thanks for your interest nothing else i think this company is totally fraud base and cheating the customers nothing else as I have submitted the bill copy from last month there is no reply on it even executive also not picking the phone .
and no customer care number is there.br...
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C
Chandraprakash Mishra
Jan 29, 2018
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i sent query but deny to pay my medical bills amount

Address: Chhatarpur, Madhya Pradesh, 471001

If any one buy policy from this company please contact me will let you know about experience [protected]

Cognate health services pvt. Ltd. Is fraud companey i sent requiest many companey deny to pay my bill amount because it late more than 15 day.

Even there no any instruction in mail or provided documnet.
Below are the name and mobile of compney which are switch off from last one month.

Dharmender...
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C
Chandraprakash Mishra
Jan 25, 2018
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payment not done from last one month

Address: Ghaziabad, Uttar Pradesh, 201010
Website: cognatehealthorganisation.com

I sent bill on 29th dec2017 but still i am not getting any feedback and money from company.
I called many time to customer care they reply companey will call after one hr but they dont call back me.

This was my 1st bill.

They promised us that there are some hospital where i will get direct discount in opd, ipd like i yashoda hospital ghaziabad but when i went there hospital administratore told me they...
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A
Anurag Vaishnav Sharma
from Bengaluru, Karnataka
Jan 1, 2018
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organization is fraud and taking money from people making fake promises, take action immediately

Address: New Delhi, Delhi, 110059
Website: cognatehealthorganisation.com/index.aspx

I would like to complain about the unprofessional behaviour of cognate health organisation, vipin garden, main nazafgarh road, new delhi-110059. They promised huge and as usual, services are pathetic. They promised to reimburse the discounted amount spent on doctor's visit and diagnostic tests within 10 days. After calling so many times, they say we have server issues or the back office is not present and so many excuses and they have not...
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N
Nikita_Agarwal
from Mumbai, Maharashtra
Dec 14, 2017
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not refunding money

Address: New Delhi, Delhi
Website: www.cognatehealthorganisation.com/Index.aspx

I bought this plan from sales team from a call. Intially they told me everything will be reimbursed as per the rule. They told me that by showing the card they will sent, you will get on the spot discount and if the card will not work bill will be reimbursed. I bought plan of 4 member for 3 years of rupees 12000 on 6 nov 2017.
My mother was already in hospital for her breast cancer surgery. I tried to get discount in hospital and many...
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P
piyushpathak
from Noida, Uttar Pradesh
Nov 30, 2017
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cognate health services

Address: New Delhi, Delhi
Website: cognatehealthorganisation.com/Index.aspx

This company is a fraud company please dont take any policy or any plan. They will lure with so many fake promises then they will send id cards of family members and some free body checkup coupons but when you ask them them to reimburse certain% of your medical bills (As they promised) they will never do it. They will give excuse of backend problem, employee on leave then they will not entertain your phone and emails.

Please...
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C
cavipinagarwal1965
from Delhi, Delhi
Nov 28, 2017
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coral health plan

Address: New Delhi, Delhi, 110059
Website: www.cognatehealthorganisation.com

Very nice product it gives me full benifits. It is very helpful product for my family as well as for my friends also. Its network also so efficient and nearby location to me.

All the hospitals also branded and facilities also so clear.

Health check up at home service is nice.

I have dental problem so it very useful for me to free consultation i also suggest my friends also to buy it.
br...
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H
Himmanshu Baluni
from Delhi, Delhi
Nov 23, 2017
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non reimbursement of my hospital bills

Address: New Delhi, Delhi, 110059
Website: www.cognatehealthorganisation.com

I have purchased a health service plan from cognate health services, at the time of services they have committed in written that they will reimburse a certain percentage of my hospital bills. But they are not reimbursing me the amount even after plenty of efforts and requests, they are just passing the things and giving excuses day-by-day. Its been more than 2 months i am begging them for my reimbursement....
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A
Anushrita, PhD
from Noida, Uttar Pradesh
Aug 28, 2017
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individual preventive health package

Address: New Delhi, Delhi, 110059
Website: Www.cognatehealthorganisation.com

I hereby would like to complain about the unprofessional behaviour of cognate health organisation, vipin garden, main nazafgarh road, new delhi-110059. They promised huge and as usual services are pathetic. They promised to reimburse the discounted amount spent on doctor's visit and diagnostic tests within 10 days. After calling so many times, they say we have server issues or the back office is not present and so many excuses and they have...
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D
Dwarika Pandey
from Gurgaon, Haryana
Aug 9, 2017
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product is not as per information provided by sales

Address: New Delhi, Delhi
Website: cognatehealthorganisation.com

I have purchase health plan as per information shared by sales staff mr pavan on 19 july 2017.

Received cards and document on 6th august 2017 which is not as per information shared with me.

1. Sales manager told me that i will receive 4 body checkup vouchers, 1 eye checkup voucher, 1 dental checkup voucher per person.
I have purchase health plan for 4 members but received only 4 bodu checkup, 1 eye checkup...
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M
Mithilesh Sharma
from Mumbai, Maharashtra
Jul 4, 2017
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They are not refunding amount against the sale policy

Website: cognatehealthorganisation.com

Hi there!

My Name is Mithileshwar Sharma I have bought new medical health policy by "Cognate health service" His executive called me and give me many offer.. these are below

5 Members For 1 Year Amount 7500/-
5 Members For 2 Years Amount 12000/-
5 Members For 3 Years Amount 16500/-


Health Check up:


Free blood testing for 71 routine tests. (05 Packages)...
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