Claimed

Cognate Health Services Complaints & Reviews

1
Last updated Aug 4, 2021
Complaints 98
Resolved
14
Unresolved
84
Quick Links
Statistics
Share
Contacts

File a complaint to Cognate Health Services

Having problems with Cognate Health Services?

File a complaint and get it resolved by Cognate Health Services customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Cognate Health Services
Customer Service Contacts

Cognate Health Services Phone Numbers

Toll free
1800 1215 133
1
6
Phone
+91 96 5408 7775
8
10

Cognate Health Services Website

Cognate Health Services Head Office Address

Plot No-Y 9-10 2nd Floor, Vipin Garden, Main Nazafgarh Road, Piller No-801
New Delhi
New Delhi District
Delhi
India
110059

Cognate Health Services reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shalini Dobhal
from Noida, Uttar Pradesh
Report
Copy

no return, pathetic customer service and useless employees

Address:Ghaziabad, Uttar Pradesh, 201014
Website:cognatehealthorganisation.com

I had emailed for reimbursement 20 days ago and nothing has been refunded.

At the time of offering the policy mr. Devesh has quoted that the reimbursement would be done within 7-10 days and when we have actually taken the policy and ask for reimbursement there is a big zero in return.

I called customer support n number of times, but all they say is the verification under process and it will take 15-20 days which...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aamir Malik.
from Nellore, Andhra Pradesh
Report
Copy

fraudulent company with no service offering

Address:New Delhi, Delhi, 110059
Website:cognatehealthorganisation.com

I got a call from one of the sales representative of cognate who wanted to sell few of his highly boasted plans.
Plans were good but since the company was new and was not renowned i decided to with just the individual plan by paying 4000/- through paytm.

Services they offered to claim was:
Health check up:
Free testing for 71 routine tests. (Per head)
Dentists:
Free dental cleaning and scaling....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pdhingra
from Delhi, Delhi
Report
Copy

reimbursements

Address:New Delhi, Delhi, 110051
Website:www.cognatehealthorganisation.com

Cognate health services doesn’t deserve even 1 star.

This is worst ever experience i have faced with the cognate health services.

I bought a plan in august 2017 through emi option as they have been told me to reimburse all the charges incurred on the emi feature. There is no reimbursement made yet and they are not bothered to provide after sale services to their customers. They just deny their customers by...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeep_sharma
from Gurgaon, Haryana
Report
Copy

cognate health service pvt ltd no reimbursement of bills

Address:New Delhi-59
Website:cognatehealthorganisation.com/Index.aspx

Dear sir,

This is regarding one fraud company namely “cognate health organisation”. This company is dealing with affordable health care products. They are making so many promises and lure people with so many things and genuine people are regularly felling in their trap. It is like a chit fund company, if they will not be stopped now then they will be cheated innocent people.

I am one of the victims of this...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I bought the policy for 3 years for 6 family members for rs. 24000/-. Then i submit bill for reimburse.. But initially they said it will take some time... A week time.. After that no reply. Then i try to call their number... But all the number are out of service.
This is totally fraud company.
Please suggest how can i register the police complaint?

Thanks

Vivek...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
salmans 786
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud insurance company

Address:New Delhi, Delhi
Website:www.cognatehealthorganisation.com

This is regarding one fraud company namely “cognate health organisation”. This company is dealing with affordable health care products. They are making so many promises and lure people with so many things and genuine people are regularly felling in their trap. It is like a chit fund company, if they will not be stopped now then they will be cheated innocent people.

I am one of the victims of this fraud company, they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

preventive health product

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.cognatehealthorganisation.com/Index.aspx

A total of more than 64 thousand medical bills are still pending for reimbursement for me starting from Aug 2017.

I took 3 years membership and paid Rs. 10, 000 for the same.

Most of the times no one answers the customer care number, and the only response you get is automatic response to your emails.

I was informed that before visiting doctor we need to take appointment through them. Later they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
KARMS71
from Delhi, Delhi
Report
Copy

no reimbursement of bills

Address:New Delhi, Delhi, 110095

This is for your kind information that there is no satisfectory reply from orgenasation after getting enrolement only I m getting the auto mail reply that thanks for your interest nothing else i think this company is totally fraud base and cheating the customers nothing else as I have submitted the bill copy from last month there is no reply on it even executive also not picking the phone .
and no customer care number is there.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chhatarpur, Madhya Pradesh, 471001

If any one buy policy from this company please contact me will let you know about experience [protected]

Cognate health services pvt. Ltd. Is fraud companey i sent requiest many companey deny to pay my bill amount because it late more than 15 day.

Even there no any instruction in mail or provided documnet.
Below are the name and mobile of compney which are switch off from last one month.

Dharmender...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandraprakash Mishra
Report
Copy

payment not done from last one month

Address:Ghaziabad, Uttar Pradesh, 201010
Website:cognatehealthorganisation.com

I sent bill on 29th dec2017 but still i am not getting any feedback and money from company.
I called many time to customer care they reply companey will call after one hr but they dont call back me.

This was my 1st bill.

They promised us that there are some hospital where i will get direct discount in opd, ipd like i yashoda hospital ghaziabad but when i went there hospital administratore told me they...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:New Delhi, Delhi, 110059
Website:cognatehealthorganisation.com/index.aspx

I would like to complain about the unprofessional behaviour of cognate health organisation, vipin garden, main nazafgarh road, new delhi-110059. They promised huge and as usual, services are pathetic. They promised to reimburse the discounted amount spent on doctor's visit and diagnostic tests within 10 days. After calling so many times, they say we have server issues or the back office is not present and so many excuses and they have not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nikita_Agarwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding money

Address:New Delhi, Delhi
Website:www.cognatehealthorganisation.com/Index.aspx

I bought this plan from sales team from a call. Intially they told me everything will be reimbursed as per the rule. They told me that by showing the card they will sent, you will get on the spot discount and if the card will not work bill will be reimbursed. I bought plan of 4 member for 3 years of rupees 12000 on 6 nov 2017.
My mother was already in hospital for her breast cancer surgery. I tried to get discount in hospital and many...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
piyushpathak
from Noida, Uttar Pradesh
Report
Copy

cognate health services

Address:New Delhi, Delhi
Website:cognatehealthorganisation.com/Index.aspx

This company is a fraud company please dont take any policy or any plan. They will lure with so many fake promises then they will send id cards of family members and some free body checkup coupons but when you ask them them to reimburse certain% of your medical bills (As they promised) they will never do it. They will give excuse of backend problem, employee on leave then they will not entertain your phone and emails.

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
cavipinagarwal1965
from Delhi, Delhi
Report
Copy

coral health plan

Address:New Delhi, Delhi, 110059
Website:www.cognatehealthorganisation.com

Very nice product it gives me full benifits. It is very helpful product for my family as well as for my friends also. Its network also so efficient and nearby location to me.

All the hospitals also branded and facilities also so clear.

Health check up at home service is nice.

I have dental problem so it very useful for me to free consultation i also suggest my friends also to buy it.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Himmanshu Baluni
from Delhi, Delhi
Report
Copy

non reimbursement of my hospital bills

Address:New Delhi, Delhi, 110059
Website:www.cognatehealthorganisation.com

I have purchased a health service plan from cognate health services, at the time of services they have committed in written that they will reimburse a certain percentage of my hospital bills. But they are not reimbursing me the amount even after plenty of efforts and requests, they are just passing the things and giving excuses day-by-day. Its been more than 2 months i am begging them for my reimbursement....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anushrita, PhD
from Noida, Uttar Pradesh
Report
Copy

individual preventive health package

Address:New Delhi, Delhi, 110059
Website:Www.cognatehealthorganisation.com

I hereby would like to complain about the unprofessional behaviour of cognate health organisation, vipin garden, main nazafgarh road, new delhi-110059. They promised huge and as usual services are pathetic. They promised to reimburse the discounted amount spent on doctor's visit and diagnostic tests within 10 days. After calling so many times, they say we have server issues or the back office is not present and so many excuses and they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
Dwarika Pandey
from Gurgaon, Haryana
Report
Copy

product is not as per information provided by sales

Address:New Delhi, Delhi
Website:cognatehealthorganisation.com

I have purchase health plan as per information shared by sales staff mr pavan on 19 july 2017.

Received cards and document on 6th august 2017 which is not as per information shared with me.

1. Sales manager told me that i will receive 4 body checkup vouchers, 1 eye checkup voucher, 1 dental checkup voucher per person.
I have purchase health plan for 4 members but received only 4 bodu checkup, 1 eye checkup...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
M
Mithilesh Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They are not refunding amount against the sale policy

Website:cognatehealthorganisation.com

Hi there!

My Name is Mithileshwar Sharma I have bought new medical health policy by "Cognate health service" His executive called me and give me many offer.. these are below

5 Members For 1 Year Amount 7500/-
5 Members For 2 Years Amount 12000/-
5 Members For 3 Years Amount 16500/-


Health Check up:


Free blood testing for 71 routine tests. (05 Packages)...
Helpful
Be the first one to find this review helpful
Found this helpful?
12 Comments
Report
Copy