[Resolved]  100bestbuy.com / StyleHo.com — "CHEATING AND MENTAL HARASSMENT FROM LAST 1 MONTH "

Address:

Maharashtra

Received a CALL from "100bestbuy.com's" CCE executive ARJUN singh regarding a CONTEST / DEAL, when I asked him to mark a mail with the details he had sent the same as mentioned below. {the complete mail with specification is attached }

" Congratulations!
You are one of the lucky customer of the day and selected for Best Deal Of the day. In which you will Pay just Rs 4999/- and will get

1) VOX 7 Inch Tablet Capacitive Touch (V-91) which is having configuration like :
2) And a free gift of Reebok watch worth Rs3800/-
3) 20% discount on Samsung Galaxy i.e. if you will buy Samsung Galaxy from our website then you are getting 20% lower price than market
4) 100% cash back credit points in your 100bestbuy account.
5) If you want to put contest then put it as contest and then you will get a chance to win if your name will be selected in our contest draw.

Following this mail and on the basis of assurance given by the CCE as well as on the basis of my personal experience of online shopping I went ahead and accepted the deal. I wanted to make the payment through Credit card, the CCE said that CREDIT CARD payment has to be made via "STYLEHO.com" and confirmed that both "STYLEHO.COM' & 100best buy.com" are n the same. I made the payment and I received a confirmation mail of the ORDER from STYLEHO.com too. I awaited for the product for more than 10 days time.

I was informed that I will receive the product in next 7 days. But since I dint receive it, I had to call & mail their customer care for the details. After a month of follow up they gave me Tracking number of FedEx saying they had dispatched the product on 03-07-13. Simultaneously I had submitted my compliant in "www.consumercomplaints.com". It was after submitting this complaint that I started getting replies for my mails and received call from their side. (else it was me calling them n number of times and end-up listening to their CHARGEABLE recorded VOICE.

On Following-up with Fedex I came to know that the Tracking number doesn't belongs to their service. Had to write back to Styleho team and then came a mail from them saying that the tracking number was of "INDIA ON TIME" courier services. And as per their receipt the product was dispatched on 05-08-13 only. 06-08-13 passed. and on 07-08-13 when checked it on their (IOT's) website the remarks were product undelivered and the reason given was Address incomplete. MY NUMBER WAS VERY MUCH PRINTED IN the PACKAGE with the address and only the street name was missing though had given the entire address while making the ORDER. SOMEHOW TRACED THE CONTACT Numbers OF IOT ( Navi Mumbai) and retrieved my PACKAGE.

I thought Finally ALL IS WELL now and can RELAX but when I opened the PACKAGE it was more SHOCKING to know that I have been CHEATED.

*********************************************

THE PRODUCT IS NOT AS PER THE SPECIFICATION AND THERE WAS NO " Stereo Earphone and Protective Pouch," IN IT.

2) And a free gift of Reebok watch worth Rs3800/-...THIS WAS NOT THERE IN THE PACKAGE ??

3) 20% discount on Samsung Galaxy i.e. if you will buy Samsung Galaxy from our website then you are getting 20% lower price than market...IS THIS APPLICABLE FOR PURCHASE IN STYLEHO.COM ?? IT HAS TO BE.

4) 100% cash back credit points in your 100bestbuy account...MY CREDIT POINTS ARE IN "STYLEHO.COM" HOW CAN I USE IT ??? THE PRODUCT WHICH SHOWS A price TAG OF Rs.500 IN "100BESTBUY.COM" SHOW AS Rs.3500 IN 'STYLEHO.COM" WHY. ??????? HOW WILL & WHY SHOULD I PURCHASE A PRODUCT WORTH RS.500 GIVING RS 3500 ????

5) If you want to put contest then put it as contest and then you will get a chance to win if your name will be selected in our contest draw....FOR THIS YOUR TEAM WAS VERY VERY QUICK & PROMPT TO REPLY NOT SELECTED.

********************************************************************************...⇄
From: "Arun Fri, 9 Aug '13 11:22a
To: "Style Ho"<[protected]@styleho.com> and others
View blocked images
Dear Team,

Seems you people have a sent anY other tablet JUST to close this issue. KINDLY GO THROUGH THE CHAIN OF MAIL BELOW AND CHECK THE VERY FIRST MAIL FROM YOUR TEAM GIVING THE SPECIFICATION AND OTHER GIFT DETAILS.

THE PRODUCT IS NOT AS PER THE SPECIFICATION AND THERE WAS NO " Stereo Earphone and Protective Pouch," IN IT.

2) And a free gift of Reebok watch worth Rs3800/-...THIS WAS NOT THERE IN THE PACKAGE ??

3) 20% discount on Samsung Galaxy i.e. if you will buy Samsung Galaxy from our website then you are getting 20% lower price than market...IS THIS APPLICABLE FOR PURCHASE IN STYLEHO.COM ?? IT HAS TO BE.

4) 100% cash back credit points in your 100bestbuy account...MY CREDIT POINTS ARE IN "STYLEHO.COM" HOW CAN I USE IT ??? THE PRODUCT WHICH SHOWS A price TAG OF Rs.500 IN "100BESTBUY.COM" SHOW AS Rs.3500 IN 'STYLEHO.COM" WHY. ??????? HOW WILL & WHY SHOULD I PURCHASE A PRODUCT WORTH RS.500 GIVING RS 3500 ????

5) If you want to put contest then put it as contest and then you will get a chance to win if your name will be selected in our contest draw....FOR THIS YOUR TEAM WAS VERY VERY QUICK & PROPMT TO REPLY NOT SELECTED.


KINDLY GIVE ME A GENUINE AND PROMPT REPLY QUICKLY AND SEND ME THE PENDING / LEFT OUT THINGS ASAP.

IF I DON'T GET A REPLY AND THE PRODUCT AS ASSURED THE ONLY OPTION LEFT FOR ME IS TO FILE A LEGAL CASE FOR "CHEATING ME AND MENTALLY HARASSING ME FOR LAST 1 MONTH" NOT ONLY THIS I WILL START MY CAMPAIGN AGAINST "STYLEHO.COM AND 100BESTBUY.COM' ONLINE ON SOCIAL / FORUMS / BLOGS & WEBSITES.

Awaiting your reply.


From: "Arun
Sent: Wed, 07 Aug 2013 17:40:58
To: "Style Ho "<[protected]@styleho.com>
Cc: "support "<[protected]@styleho.com>,"100bestbuy Service "<[protected]@100bestbuy.com>,"legal "<[protected]@suksh.com>,"track "<[protected]@styleho.com>,"track "<[protected]@100bestbuy.com>,"ConsumerComplaintsin "<consumercomplaints.[protected]@gmail.com>
Subject: Re: Provide the correct 12 digit tracking number of FEDEX : (Invoice Number: 20594 : Customer ID: 45381 )
And Today the status of this AWB no. Shows "UNDELIVERED"...and I don't know the reason. and there is no contact number of "INDIA ON TIME" in their website except one which as usual is BUSY.

I have already Mailed my complete ADDRESS in the MAIL too.

HEARING of "INDIA ON TIME" for the first time. PLEASE call the team and ask to give me a call. before the resend the package to you.


Reply urgently.



From: Style Ho <[protected]@styleho.com>
Sent: Mon, 05 Aug 2013 17:52:38
To: Arun
Cc: support <[protected]@styleho.com>, 100bestbuy Service <[protected]@100bestbuy.com>, Service <[protected]@100bestbuy.com>, service <[protected]@styleho.com>, legal <[protected]@suksh.com>, track <[protected]@styleho.com>, track <[protected]@100bestbuy.com>, contest <[protected]@100bestbuy.com>, ConsumerComplaintsin <consumercomplaints.[protected]@gmail.com>
Subject: Re: Provide the correct 12 digit tracking number of FEDEX : (Invoice Number: 20594 : Customer ID: 45381 )
Dear Sir,

We are sorry for the inconvenience caused to you from our service,

We dispatched your order from India on time courier-[protected],

Please find the screen shot for product dispatched from our end.

Regards
styleho

On Sat, Aug 3, 2013 at 2:36 PM, Arun Arjunan <[protected]@rediffmail.com> wrote:
ARE YOU PEOPLE TRYING TO WASTE MY TIME AND MISGUIDE ME...I called up the FEDEX team and they say the tracking number is wrong.......Their tracking numbers are always 12 digit numbers and what you have given is only 11 digit.. Provide the correct 12 digit tracking number.

From: Style Ho <[protected]@styleho.com>
Sent: Fri, 02 Aug 2013 14:58:35
To: Arun
Cc: 100bestbuy Service <[protected]@100bestbuy.com>, service <[protected]@styleho.com>, support <[protected]@styleho.com>, track <[protected]@100bestbuy.com>, track <[protected]@styleho.com>, legal <[protected]@suksh.com>, contest <[protected]@100bestbuy.com>, ConsumerComplaintsin <consumercomplaints.[protected]@gmail.com>
Subject: Re: Provide tracking number of FEDEX : (Invoice Number: 20594 : Customer ID: 45381 )

Dear Sir,

Tracking no-[protected].

Regards
styleho
On Fri, Aug 2, 2013 at 2:48 PM, Style Ho <[protected]@styleho.com> wrote:
Dear Sir,

Kindly send your payment details,we have clearly mentioned in previous mail also to provide payment details,until we receive your payment details we can not provide any necessary solution from our end,

Regards
styleho


On Fri, Aug 2, 2013 at 2:35 PM, Arun wrote:

Yet how many days will you require to give me JUST an Tracking number ??? I have already given you 1 months time to track the details of MY PRODUCT purchased, but I dint get any response. NOW I am asking for the tracking NUMBER so that I can HELP MYSELF as you people are not bothered to help your customers. Do you need 2 more months to JUST give me a 10 or 12 digit number from your RECORD / DATABASE.


From: Style Ho <[protected]@styleho.com>
Sent: Tue, 30 Jul 2013 15:36:47
To: Arun
Subject: Re: Provide tracking number of FEDEX : (Invoice Number: 20594 : Customer ID: 45381 )

Dear Arun,

we will update you the complete details with in very short time.

Regards
Styleho Team.


On Tue, Jul 30, 2013 at 12:52 PM, Arun wrote:

Provide me the tracking number of FEDEX...for the product you dispatched.

From: "Arun
Sent: Mon, 29 Jul 2013 12:33:40
To: "100bestbuy Service "<[protected]@100bestbuy.com>,"Service "<[protected]@100bestbuy.com>,"STYLEHO LIMITED "<[protected]@styleho.com>,"legal "<[protected]@suksh.com>,"track "<[protected]@styleho.com>,"track "<[protected]@100bestbuy.com>,"info "<[protected]@telebuyindia.com>,"support "<[protected]@styleho.com>
Subject: Re: Invoice Number: 20594 : Customer ID: 45381 :
Dear Team,

Provide me with the Tracking number of FEDEX for the product dispatched. I will try to track it from my end If your team cant track it for your customer.༯div>

Even now you people have not given me a clear solutions for my problem. You could have given me the tracking number Or you could have called up FEDEX and got the status of the product.༯div>

Your website claims in FAQ that product will reach by 10 to 12 days and I started to mark mail & call you people from the the 11th day that I have not received the product. It will be exactly 1 month[protected] to[protected] tomorrow since I paid for the product. AND YOU PEOPLE VERY COOLLY REPLY THAT "we have already dispatched your order on 3-7-2013 through FEDEX courier service." SO YOU MEAN TO SAY YOUR JOB ENDS ONCE YOU HAVE GIVEN THE PRODUCT TO FEDEX..YOU PEOPLE ARE NOT BOTHERED IF YOUR CUSTOMER HAS RECEIVED THE PRODUCT OR NOT AND YOU PEOPLE SIMPLY IGNORE ALL THE CALLS & MAILS THAT THE CUSTOMER MARKS YOU.

PLEASE PROVIDE THE FEDEX TRACKING / REFERENCE NUMBER....



From: Style Ho <[protected]@styleho.com>
Sent: Fri, 26 Jul 2013 16:47:11
To: Arun
Subject: Re: "Deal" : Invoice Number: 20594 : Customer ID: 45381 :
Dear Arun

we have already dispatched your order on 3-7-2013 through FEDEX courier service.

Regards
Styleho Team.


On Fri, Jul 26, 2013 at 3:35 PM, Arun wrote:
This mail was sent to me..with the product specification and I paid the amount....BUT till date not received the product...

From: 100bestbuy Service <[protected]@100bestbuy.com>
Sent: Fri, 28 Jun 2013 11:08:21
To: arun
Subject: Deal
Congratulations!
You are one of the lucky customer of the day and selected for Best Deal Of the day. In which you will Pay just Rs 4999/- and will get

1) VOX 7 Inch Tablet Capacitive Touch (V-91) which is having configuration like :

VOXSpecification
Voice Call No
Graphics Yes
Sales Package Tablet, USB Cable, Stereo Earphone, Protective Pouch, Power Adapter, User Manual
Platform
Operating System Android OS, v4.0 (Ice Cream Sandwich)
Processor 1 GHz
User Interface Yes
Storage
Memory 256 MB
Internal Memory 4 GB
Expandable Memory Yes, T- Flash Card
Display
Display Type Multi-Touch Screen (up to 5 points)
Screen Size 7Inch (17.8cm) TFT LCD Multi touch Capacitive Touch Screen
Touch Type TFT Multi Touch Capacitive
Camera
Front Camera Yes, 1.3 Mega Pixels, Front Camera
Rear Camera NA
Video Recording Yes, 1080p
Business Features
Mail Features Yes, G- Mail, Yahoo Mail, Rediff Mail, Hotmail, Outlook Express Etc.
Document Support Document Editor
Battery
Battery Type 3000 mAH
Browsing Time NA
Standby Time NA
Internet Connectivity
Wi-Fi Yes, Wi-Fi 802.11 b/g
3G Yes, External 3G USB Dongle
Multimedia
Video Formats Supported MP4, 3GP, AVI, MKV, Additional 3D Convertor
Audio Formats Supported MP3, WAV, WMA, ACC, AC3, AAC+, Real Audio, External Microphone, Built-in 8 ohms/1W Stereo Speakers, 3.5mm Audio Jack
Radio No
Navigation
Map Support Yes
Connectivity
USB USB TG X 1 + USB std x1
HDMI Yes
Audio Jack 3.5mm
Bluetooth NA
Dimensions
Dimensions 20.3*13.7*1.45cm
Weight 0.40kg

2) And a free gift of Reebok watch worth Rs3800/-

3) 20% discount on Samsung Galaxy i.e. if you will buy Samsung Galaxy from our website then you are getting 20% lower price than market


4) 100% cash back credit points in your 100bestbuy account.

5) If you want to put contest then put it as contest and then you will get a chance to win if your name will be selected in our contest draw.



Regards

Customer Care Executive
www.100bestbuy.com
[protected]@100bestbuy.com