[Resolved] Air Ticket — Refund on cancellation not received even after 15 days. | |||
NON REFUND OF MY CANCELLED AIR TICKET AMOUNT OF RS 11,622.00. I HAVE BOOKED AN AIR TICKET ON 24.05.2011 USING MY SBI RANSFERT FROM HYDERABAD TO DELHI WITH FOLLOWING DETAILS; . BOOKING DETAILS Booking reference no (PNR): HEN19 Web Reference: AIBE788307 Issuing Airline: Air India Ltd. Issued date: Tue, 24 May 2011 TRAVEL INFORMATION AI 541 Confirmed Fri, 27 May 2011, 16:15 Fri, 27 May 2011, 18:35 Hyderabad (HYD) Delhi (DEL) , Terminal 3 Economy - S PASSENGER DETAILS Adult 1 deepak hilori TICKET NO.(S) 098-[protected] Adult 2 rainreeta hilori TICKET NO.(S) 098-[protected] FARE DETAILS PAYMENT DETAILS FARE 2 Adults @ INR 1,060.00: INR 2,120.00 SURCHARGE India: User Development Fee (IN): INR 950.00 India: Passenger Service Fee (WO) :INR 442.00 Airline Fuel Charge (YQ): INR 7,800.00 TAX Service Tax (JN): INR 310.00 FEES TOTAL TRIP COST: INR 11,622.00 (Including Base Fare, Surcharge, Fees, Taxes) PAYMENT TYPE: Bank transfer BANK: State Bank of India ON 26.05.2011 I HAD CANCELLED MY JOURNEY AND AIR TICKET BOTH THROUGH CALLING AIR-INDIA CUSTOMER CARE HELPLINE [protected]. AT THE TIME OF CANCELLATION MESSAGE WAS GIVEN IN AIR INDIA SITE(PROOF IS KEPT WITH ME) IN CASE REFUND IS NOT GIVEN WITHIN 15 DAYS THEN SHOULD CALL AIR INDIA DELHI OFFICE[protected]/75) OR SEND MAIL AT mailto:[protected]@airindia.in i HAVE CALLED MORE THAN 10 TIMES AND MAILED MORE THAN 5 TIMES BUT THERE WAS NO RESPONSE FROM THEIR END. NOW AROUND 3 WEEKS EXPIRED BUT I HAVE NOT YET RECEIVED ANY SINGLE AMOUNT OF MY REFUND AMOUNT OF RS 11,622.00 AND NOT CREDITED TO MY CREDIT CARD ACCOUNT. PLEASE LOOK INTO THIS MATTER ON URGENT BASIS AS CONSIDERABLE AMOUNT IS LYING PENDING Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Indian Airlines — Refund of Cancelled ticket not given
Dear Sir,I have made a booking on 5 Jan2011 vide booking ID: [protected].This was a round trip ticket from Kolkata to PortBlair.My date of journey was:
Order No PNR Origin Destination Flight No. Class Departure Date
[protected] RE8J7K KOLKATA PORTBLAIR IC287 T 21/Mar/2011
[protected] RE8J7K PORTBLAIR KOLKATA IC288 T 27/Apr/2011
I have traveled from Kolkata to Portblair but have cancelled the ticket from PortBlair to kolkata on 25th April.
As per AI cancellation rules I am expecting a refund after deducting 150 Rs.It has been a month now but still I am expecting refund.
When I am calling the Tele callers customer support they are saying that this ticket is not valid please contact city office and in city office they are saying that this is an online ticket so we won't be bale to help you out.
Please let me know what am i supposed to do now.Even the numbers they have given for refund information nobody picks those numbers and keeps on ringing.
[protected] / 75
Please help.