[Resolved]  Aircel — Unsubscribe from aircel music connect

Please turn off music connect in this number it turned on it self please turn off

AIRCEL is following a very simple rule to generate revenues. Its forcibly subscribing customers to these VAS. I have DND and VAS (152233) no vas enabled, even then I keep getting messages that I am subscribed to Music connect. Now a days I dont charge talk time on my SIM(Data only) the sms is for request to recharge so that i can keep on enjoying Music connect.
The trick is simple, you complain to 198 they may refund.
Any ways how many out of 100 sufferers will take the pain to complain to a pathetic customer service of 198.
The company refunds may be 10% of the victim and rest 90% is cool profit, ...simple...
fool and trick customers and loot n make profit...

Hi Lucki Singh

We are sorry for the experience you had. Please share your concern with
your complaint number and contact details at
[protected]@aircel.co.in to help you

I have ALSO SAME PROBLEM automatically subscribed and Rs.30 deducted. my no is [protected] and request aircel to credit to my account and stop the musicconnect.

Hi,
I am also facing the same issue. 90% of the calls I get are promotions and also the music connect service has automatically been enabled and I've lost Rs.30/ every time I recharge my account. I am trying to call the customer care but in vein, it is so confusing, I got tired and then stopped trying. Please deactivate/unsubscribe my number from this service. It is "[protected]". Kindly cancel and re-credit the amount to my account.

Hi Hampi Gogoi,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hi Hampi Gogoi,

We regret for the inconvenience caused. We would like to inform you that we have registered your number for do not disturb services with Unique Registration Number is E[protected] recorded on 28-AUG-15. Request Effective Date is 04-SEP-15. You will not have the problem effective 05th Sept'15.

Regards,
Aircel

Aircel — customer care executives doesnot respond for my calls

i buy a new sim card num is [protected] with frc 52 actually offer is 1paise/2sec but call cost is 2paise/1sec its totally different

company message

we have more disturbance with your company messages please don't send that type unwanted message

cashback

I am doing a recharge of 34rs of sms pack on my number [protected] but by choosing wrong option we are unable to compltion of any find of recharge, now we want to return my money in my paytm account

outgoing call are unavailable

I am using this aircel Simcard recently and. I am unable to make calls. I am able to recieve Incoming calls but cannot make outgoing calls. Please issue my request.

Dear Venky Neverleave U,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Ragesh Red,

We would suggest you to text START0 send to 1909 to register your Aircel no. under NCPR (National customer preference registration) to avoid unwanted promotional calls & sms.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Customer(arhm),

We regret for the inconvenience caused. Please share the "Recharge Date" so that our team can look into your issue.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Prasanna Singh,

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No:
Signal Bars:
Current Balance:
All Numbers or specific Number(Sample Number):
Problem Faced Indoor/Outdoor:
Specific Location with Landmark:
Handset brand and model:
Duration of issue:


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Venky Neverleave U,


Please share your active Aircel number in order to assist you in the best possible manner.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards

Aircel Social Care Team

Email us at [protected]@aircel.co.in

Dear Customer(arhm),


Please let us know more about your concern so we can understand the issue better and help you out.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards

Aircel Social Care Team

Email us at [protected]@aircel.co.in

puk code and pin code

i want my puk code and pin code.my number was [protected].please send it urgently

mms error

I have a mms from http://legacy.dwl.co.in:8080/mmcp, when I went to the site it shows failure, why I can't see the mms?

data service not working properly

i bought new aircel a problem still on my number when i use my data service my aircel main balance cut down already have data balance i call to cc center but not happy.