[Resolved]  Aircel — AIRCEL-VERY VERY WORST CUSTOMER CARE SERVICE @ COIMBATORE CODISSIA TOWER OFFICE

Dear Sampath

As per our system records, Kindly note that there is no recharge of RC22 on your account from 01st Dec 14 to till date.Request you to provide complete details fro further assistance.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

Aircel — Aircel mobile co big cheating public money in the pockets

4 Reviews
Ve venkateshadi on Feb 12, 2016
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On 29-12-15 the balance was in my mobile no: [protected] Rs 43/-. On 30-12-15 again check in the morning the balance was Rs 1.28/- i am shocked. I am calling for customer care for the reason, the customer care says u will use the data that's why main a/c balance was cut. I did'n use data i am using always my office wifi. The aircel customer care was not responding / resolved the reason. Please add Rs 42/- as a talk time in my mobile no [protected]. I am write a letter to PM's tribunal also. The aircel co says the customer's fault. Please send me a details of Rs 42/- cutting money.

Aircel cheat always for customers

Thanx
Vasanth Kumar
[protected]
[protected]@gmail.com

this is very very poor resolution

Hi venkateshadi,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel has the worst customer service known in history. It is still sharging my postpaid account even though I gave a cancellation request.

Dear Ravi Vijayaraghavan,

We regret for the inconvenience caused. Please share your "Aircel Number" and "Alternate Number" so that we can assist you in a better way.

Warm Regards,
Aircel Social Care Team

Customer care executive is very rude and network is also very bad in lucknow

Sir I buy a Aircel sim on 17 April 2016 I did't get my frc I asked to retailer he said that he had done my number is [protected] I live in up Lucknow and my name is Ali sultan

Dear Mr Khan(alisultankhan3 ),

We are forwarding your concern to our concerned team.Meanwhile, please share the below mentioned details in a order to assist you better.
Date of FRC recharge :
Rate value of FRC :
Transaction ID :

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Aircel — my port Not Done

Air el My sim not port out other network nort port in.i submit portout paper [protected] but Air el Not Cut Their Line.ple

deducted balance not refund

My balance was deducted today, , the customer service representive said that your balance will be refundable, , but till its not

detected balance

detected my balance 150..n i complain in that company they told ur problame in 24hrs bt they r nt giveng my balance back even they r nt pickupn call...

Value added

Why cut on my 3rupes

CALL DETAIL

I WANT MY CALL DETAIL FROM 01/08/2013 TO 18/10/2013 FROM MY NUMBER - [protected] NAME- SUNDER S/o MUNSHI LAL VILLAGE - TYONGA WARD NO. 42, JAT MOHALLA MATHURA ROAD BHARATPUR, RAJASTHAN

Sim has been blocked

The sim has been blocked and is asking PUK number to open. When i was trying with thr number 1234, no reponse

Dear Customer(sundersaini88),

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Customer(ANANTHAN CHANDRASEKAR),

We apologize for the inconvenience caused. Please share the following information to confirm your identity:

Aircel No.:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Not responding customer complaints-Aircel

hi, my aircel phone number is +91-[protected].Last one month my number was not working and i gave complaint to aircel customer care.But, they are not solve my problem.

Dear Jaya Prakash Sankaran,


We have checked and found that your number has been barred under Zero Monthly Usage. Hence, we request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards

Aircel Social Media Team

I have been a long user of aircel l have been using aircel since 5 years. It is d worst kind if service. Dere was some problm with d verificasn of my sim. A nw sim was given to me. But i had an issue i didnt get my previous balance. I had 1 gb data free wid around q mnth of validity left.. I could not get any info about my data bal. I called 198 and askd bout it. I got to knw i had 1 gb data valid upto 1 aug but due to sm problm i couldnt find it using d usad code. So i used internet. Nxt day on 7th july i found my 370 rs was charged due to internet usage. I complaind against it but dey said sorry sir but we can't help as u used d internet withoud enough data. I paid d price. Dey didnt do anything. It is prety sad i didnt have ne fault but i had to pay.
Yesterday also i Recharged 194 rs but i couldnt knw its was a std pack. 195 was a local pack. I askd dem as i cannot use d std minutes plz help either to refund or just alter d to d local pack. But dey couldnt help. I will give an xmpl. If we buy smthing from store as customer nd we find its not worthy nd we cannot use it we return or atleast we can xchange in case of size of cloths. So y not in case of dis mobile recharge. I feel sorry dat we customer have to pay nd deal with dese kind of services. Aircel isnt worthy nough netwrks to b used