[Resolved]  Aircel — online recharge

Online Recharge nhi hota hai

I have recharge through online for mobile number.the amount has been deducted for transaction and amount not credit to mobile no.two times happen like this for my two account .first transaction failure on 01/07/2012 using vijaya bank [protected].second times also same problem using sbi [protected].they not giving clear details about this in customer care........
customer name :anusha
phone no:[protected]

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team

I HAVE RECHARGED MY AIRCEL NO.[protected], Rs. 108/- THROUGH NET BANKING DT.01.03.2013, 10.00 AM, BUT STILL TIME NOT SUCESSFULLY, PLS RECHARGE IMMEDIATELY

recharged with Rs 98/- but the company have not credited in my A/C.Transaction id[protected]

I HAVE RECHARGED MY AIRCEL NO-[protected] WITH RS-98/- ON BY DEBIT CARD, TRANSACTION ID-2501
31362269 ON 11.05.13
BUT STILL TIME NOT SUCESSFULLY, PLS RECHARGE IMMEDIATELY

Dear Sir/Madam,

I have really enjoying Aircel service especially 3G internet. Thanks for the reliable service.

Recently I have made 2 recharge (258 topup 2 nos, Total amount worth Rs 516) for my Aircel number [protected] from my smartphone online in Aircel Website. In both the recharge money was deducted but the balance was not credited to my number. Since I did the recharge from my mobile I could not have the transaction ID with me but I have the transaction details with date from my SBI net banking account.
They are :

18-Jun-13 (18-Jun[protected] POS PRCH POS[protected] Billdesk.com SBIPG[protected].00
10-Jun-13 (10-Jun[protected] POS PRCH POS[protected] Billdesk.com SBIPG[protected].00

Hence I would be grateful if Aircel can either credit the balance to my number or refund me back to my account.

Thanking you
Keja

I have recharged my aircel no[protected] online on 12th july, 2013 twice. The first recharge was done by billdesk payment gateway through my SBI debit card with the following details

12-Jul[protected]Jul-2013) POS PRCH POS[protected] Billdesk.com SBIPG 198.00


the recharge was unsuccessful. So I tried another one by SBI net banking of same amount again through AIRCEL billdesk payment . The details of the transaction is following as provided by my bank

13-Jul[protected]Jul-2013) TO TRANSFER INB Aircel Recharge AIRCEL_RECHARGE Paym MSBI[protected]IGK0669617 TRANSFER TO[protected].00

when I saw the recharge status the payment status is shown as pending although the amount has been deducted from my SBI AC twice . on 16.07.2013 one RS 198 has been refunded to my Account but another was not refunded to my Account.

I talked to customer care executive of AIRCEL, but no help. can any body help in this regard.
thanks in advance

Pinaki chakraborty

Hi,
Hi, I had a failed Transaction of Rs.100 today(26th Dec), while recharging Aircel Mobile online.Could you please do the necessary to let me get the amount back to my Account credited.On 26th Oct already there was a problem in the Website and after entering the Bank credentials it redirected to me to a blank page(Hence I didn't get to know the Tran No also). Immediately after that I had one more recharge of Rs.100 again which was successfull lucky but the Rs.100 deducted in the previous unsuccessful recharge never came back to my Account.

Ref. No.[protected]
Narration: POS [protected] AIRCEL LTD- A P POS DEBIT
Ref No:[protected]
Date Of Transaction:[protected]:41:31
Mobile no: [protected]

This is for your information I've already contacted your bank but Bank people are asking for Acknowledgement from the Merchant for the same.Could you please do the necessary for this.

Thanking you,
Shovan Mukherjee

I have done an online recharge through the aircel portal, which shows that you will get a talktime of Rs. 100 on a recharge of Rs. 100 . But when I did the same, i did'nt get the talktime of Rs. 100 . I got less talk time. When I contacted the customer care they said they have not updated the site.

If its so, i don't want to get the recharge done. Get my money refunded back to my account.

I made online recharge to my mobile number [protected] on 27/4/2015 for Rs 109. I got a message that online recharge is successful and the transaction ID was also displayed but the amount is not yet credited to my account. Please rectify the problem as soon as possible. I need balance in my account for an emergency purpose

dear sir i have online recharge my mo.no.[protected] amount 95.my a/c are show online amount deposited but i have not received balance.
my account are following statements.
08-Jun[protected]Jun-2015) TO TRANSFER
INB Aircel Recharge AIRCEL_RECHARGE Paym DSBJ[protected]IG0ADNXVR6 TRANSFER TO [protected] INTERNET BANKING TRANS 95.00
please help me.
my another contact no.are [protected].

I have recharged for my mobile no:[protected] on 13/10/15 for the amount RS.69 and Rs.103 through net banking . The recharge was not successfull but amount was debited from my account.
I did not receive any transaction id also

I have recharge through online for mobile number at Rs.120 .the amount has been deducted for transaction and amount not credit to mobile no.two times happen like this .first transaction failure on 04/11/2015 with transaction no ASR[protected] &2nd is on 05/11/2015with transaction no ASR[protected] using Uco bank account.they not giving clear details about this in customer care...
customer name :Bishwajit Nath
phone no:[protected]