[Resolved]  Airtel — 27 days sim not activated

Airtel — not proper portability

Sir, i was a idea cellular customer, my number is [protected].i changed my subsciber from idea to airtel. after one month the service was blocked.i was told to submit the documents .again i got new sim card from airtel to activate the number.after one month again my number was blocked.again i submitted my documents then i got new sim from airtel for my no: like this four times i changed tillnow my problem does not solve .please help me to solve this problem. m.manimaran.[protected]

what to say about airtel? i had applied for MNP(Mobile Number Portability) on 4th march2013 with all my required documents(my international passport as my proof of identity). which at first they didn't accept it saying international passport is not accepted by airtel.then after repeated request and telling them the truth that i was the distributor of airtel for 3 years. they have accepted my documents (including 4numbers of passport sized photo) and gave me an airtel Sim Card in lieu of the number I have applied for MNP.but it has been 27days now they have not activated the Sim card.i have intimated this to the nodal officer of my zone and the appellate officers including 121. the probem has not been solved yet except some automated emails I am not receiving any respond. finally i've received an email from 121 care that they could not contact or me or solve my problem as the numbers given are not in proper format. i have given all my numbers including my mother's airtel number as alternative contact in international mobile number format as +91**********. what else they want? I have forwarded the mail to Mr.Sunil Mittal also today out of anger.

Namaste Mr. Konger,

This is to inform you that your concern listed on 31 March 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Konger,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33