[Resolved] Airtel / 3G Data Card — 3G data card speed it pathetic and is in few kbps | |||
I purchased Airtel 3G data card for RS. 2000 on the first week of June 2011 and Company claimed the speed will be more than 3 Mbps. The maximum speed till now I got is 900kbps and most of the time it works under 2G with average speed of 300kbps. I complained to Airtel Customer Care many time and couple of Airtel technical people visited my place and they collected the data that the average speed is 300kbps in my Residence. They confirmed that there is issue near my Residence and they will rectify it by tilting the Antenna, Even after they modified the antenna Speed has not increased. So i want to return this 3G card and get my money refunded. But Airtel people are not ready to pay me my money back. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 12 Comments | |||
Comments
Contact no - [protected]
Ms Narendar ( [protected]) called me from airtel and asked me to visit the Airtel outlet again to receive the refund for data card. I visited the Airtel outlet ( Chandra layout ) on 11 Jun 2011 and their attitude was same and refused to refund the money. Ms Narendar told me she will get back to me with in 48 hrs and its been 3 weeks she never called me again.
I am tired of writing here and if My issue is not resolved again I will have to go to Court
FYI – I had also purchased TataDocomo 3g data card which also had speed issue, Tatal Docomo people immediately refunded the money. Not sure why Company like Airtel is cheating people.
Also I am getting calls from Airtel Billing department to pay the bills for Data card. I don’t understand why I should pay that when I never got the speed Airtel promised.
I am tired of writing here and if My issue is not resolved again I will have to go to Court
FYI – I had also purchased TataDocomo 3g data card which also had speed issue, Tatal Docomo people immediately refunded the money. Not sure why Company like Airtel is cheating people.
Also I am getting calls from Airtel Billing department to pay the bills for Data card. I don’t understand why I should pay that when I never got the speed Airtel promised.
Refer to this link for the original complain which is not resolved even after 2 months. I am opening this New complaint as I am unable to post new comments on the original complaint
https://www.consumercomplaints.in/complaints/airtel-3g-data-card-bangalore-karna...⇄
Ms Narendar ( [protected]) called me from airtel and asked me to visit the Airtel outlet again to receive the refund for data card. I visited the Airtel outlet ( Chandra layout ) on 11 Jun 2011 and their attitude was same and refused to refund the money. Ms Narendar told me she will get back to me with in 48 hrs and its been 3 weeks she never called me again.
I am tired of writing here and if my issue is not resolved again I will have to go to Court
FYI – I had also purchased TataDocomo 3g data card which also had speed issue, Tatal Docomo people immediately refunded the money. Not sure why Company like Airtel is cheating people.
Also I am getting calls from Airtel Billing department to pay the bills for Data card. I don’t understand why I should pay that when I never got the speed Airtel promised.
https://www.consumercomplaints.in/complaints/airtel-3g-data-card-bangalore-karna...⇄
Ms Narendar ( [protected]) called me from airtel and asked me to visit the Airtel outlet again to receive the refund for data card. I visited the Airtel outlet ( Chandra layout ) on 11 Jun 2011 and their attitude was same and refused to refund the money. Ms Narendar told me she will get back to me with in 48 hrs and its been 3 weeks she never called me again.
I am tired of writing here and if my issue is not resolved again I will have to go to Court
FYI – I had also purchased TataDocomo 3g data card which also had speed issue, Tatal Docomo people immediately refunded the money. Not sure why Company like Airtel is cheating people.
Also I am getting calls from Airtel Billing department to pay the bills for Data card. I don’t understand why I should pay that when I never got the speed Airtel promised.
I'm tired of writing here and if my issue is not resolved again I'll have to go to Cour
I have sent the comments in several bits as its not accepting the entire msg in single posting
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54505
Pending
0
Resolved
21959
View all 54505 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Purchased Location Airtel outlet Chandralayout, Bangalore.
Plan - Post paid 675
Please don't buy Airtel 3G data card. Its useless.