[Resolved]  Airtel — Airtel: Abusing and Calling to our family member for pay the bill

Address:

Delhi

I using my land line phone [protected] last more than 3 years and paying bill in time. but due to some badly circumstances I not paid the bill for two month. I never denied to not pay the bill. I will pay as my proper bill as i used. but they charge full monthly bill when phone and broadband not in use.

today in my home town one of my family member die by vehicle accident, just same time received a call from Airtel customer care, my husband told me please call me tomorrow for bill payment. then they abusing badly and doing cheap activity. even they call me 19 times within 1 hrs from phone no. [protected] on dated 19/5/2015. I requested him and her to understand the situation but they start threatening name of court, police and send person to abuse to you at your home.

After some time again call me and said My name is Ashish phone no. is [protected] From Bharti Airtel, now i call to your family and friend for your pending bill. today i called to our all relative and family member for information on Death. now this person called to our all relative where today i called. and start doing cheap nonsense where a person die due to accident.

Toady i mail to Delhi Police, Police Commissioner, TRAI, Airtel Customer Care etc. for resolution.

I am in very big tension and badly disappointed by Airtel and badly in big tension and mentally disturb.

Big company but cheap people working and doing nonsense activity for recover the bills.

Veena Singh
[protected]
[protected]@yahoo.com