Airtel — Airtel Activating Services without Consent and Charging | |||
Airtel activated messaging service on my number: [protected] without my consent. And they didn't even notify through any message or mail. It is clearly a very deceitful deed. And this is not the first time they did this. It is a regular thing faced by airtel users in my family. Now it is unbearable indeed. When i contacted customer care he gave same usual reply that nothing can be done to refund my money. They deactivated the service and still aren't refunding my amount. Please look through this issue. Thank You!! Was this information helpful? | |||
7 Comments | |||
Comments
AirTel — charging without consent
Dear concerned,my name is shreyes shiv. my airtel telephone is [protected].
i was charged 99 rs for a java game which i did not even download from my phone.
an alert comes just like that and says u have been charged 99 rs for downloading a game. this happened at around 1 a m in the morning on 12th january.
please help me with this.
thank you
shreyes
AirTel — activating services without consent
No hai/ no namste.You cheats,
Activating services without consent - recently i got
world cup warm matches alerts without any request.
The other day same - I got activation of airtel account manager without my request.
And now when ask of refund my hard earned money
company is calling me MAD with reason it can not
be activated without my consent.
I guess you must be doing with millons of customer
without their knowledge and robbing them of their
hard earned money.
when i talk with cust. care again have to pay 50 paisa/call Here again minting money.
you people are really cheap and cheats.
This is applies to all companies be it airtel,vodafone,
super - thug reliance etc.
Hope good sense prevail and you stop doing this.
Neelam Shukla- [protected]
Air Tel has been activating unwanted non sense services on my mobile and charging for it. the modus operandi is that you receive promotional SMS, you open it and the service is activated. you may also receive a promotional call, you receive it and the service is activated.
now i have started sending very strongly worded mails to them, i even threaten them that in case the service is not discontinued, i shall go to consumer court. every time i had sent such a mail, the service was discontinued and the amount credited to my account.
you may send mail to : [protected]@in.airtel.com.
write to them every time a service is activated with out your consent
now i have started sending very strongly worded mails to them, i even threaten them that in case the service is not discontinued, i shall go to consumer court. every time i had sent such a mail, the service was discontinued and the amount credited to my account.
you may send mail to : [protected]@in.airtel.com.
write to them every time a service is activated with out your consent
airtel activated messaging service on my number: [protected] without my consent. And they didn't even notify through any message or mail. It is clearly a very deceitful deed. And this is not the first time they did this. It is a regular thing faced by airtel users in my family. Now it is unbearable indeed.
When i contacted customer care he gave same usual reply that nothing can be done to refund my money. They deactivated the service and still aren't refunding my amount.and my call rate 10.paise/minut a to a and other and i am my no registred.
Please look through this issue.
Thank You!!
When i contacted customer care he gave same usual reply that nothing can be done to refund my money. They deactivated the service and still aren't refunding my amount.and my call rate 10.paise/minut a to a and other and i am my no registred.
Please look through this issue.
Thank You!!
Namaste Mr. Rai,
Further to our discussion dated 07 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Further to our discussion dated 07 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Rai,
We would like to inform you that your concern listed 07 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 07 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — charging subscription without consent
charging subscription of Rs. 30/- pm for gamesclub on my mobile no.[protected]. charging subscription of Rs.10/-pm for Bikinibabes on the same mobile no.