[Resolved] Airtel — Airtel doing fraud with VIP customers as well. | |||
Sir/Ma'am, I had this number [protected], i purchased this VIP number in 2009 in Saharanpur (UP west circle) by payment of either 2000/- or 2500/-, exact amount i am unable to recall..it was issued on name of 'Jasbeer Singh Arora', address was '8 raj vihar colony, paper mill road, saharanpur. U.P. (West). After completion of 3months, the number was transformed from postpaid to prepaid. Now on 1st january 2013 i came to delhi and switched off this number. And on nearby 25th january i realized that the number has been FRAUDULENTLY issued to someone else in dehradun. when called, the person claimed his name to be 'vishal nanda'. the number was still on our name and we were assured that we will get back the number and a new sim was given to us 10 days back...10 days we were just fooled by airtel executives and number is still not on..today when i contacted customer care they claim that the number is not in our name anymore and is on name of some nanda in dehradun. on your saharanpur centre a person named vineet jain claims that he has nothing in hand and all will be dealth by 'hushiyar singh' in dehradun who never picks our call now and we doubt he is responsible for this fraud and this nanda guy is his relative. Prima facie it was a police case but we did not think so to go for it, but now if the issue aint solved within 24 hours then i am sorry i will have to go for it. we are enough fooled by you kindly take a serious action immediately. thanks Adv. Gurkaran Singh Arora s/o Jasbir Singh Arora Current contact no. - [protected] Was this information helpful? | |||
Oct 14, 2016 Complaint marked as Resolved Verified Support Feb 19, 2013 Airtel Customer Care's response Namaste Mr.Arora, This is to inform you that your concern listed on 18 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 22, 2013 Airtel Customer Care's response Namaste Mr.Arora, This is to inform you that your concern listed 18 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 25, 2013 Airtel Customer Care's response Namaste Mr.Arora, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
Comments
this is a big fraud troy should take action against this network provider
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Airtel fraud — airtel is doing fraud with customers
i am in airtel network right now.they are deducting balance on their will nearly 30p every half an hour or so.
when called to the customer care they are answering in a lazy manner that they don't know about that.
one guy answer like this " you are using network you must know".
And one lady " kumari" told me that this has been deducted because u r using airtel live. and my phone is nokia 1108. nor gprs supported........ this is true fraud from airtel
somebody should take action for this.`