[Resolved]  Airtel — Airtel not letting me port to Vodafone

Airtel Mobile — Airtel - Pathetic Service!

Here's my frustrating experience with Airtel.

I had a prepaid mobile number which I applied for post-paid conversion. The charges of 250 was duly collected and a new SIM was provided. Within a few hours my old SIM was deactivated and new SIM was activated. I got a message saying I was subscribed to 444 plan. After two days, all of a sudden I get a message that my number has been deactivated and i need to contact the dealer. I call up the Customer care only to know that my address verification failed as my door was locked. I fail to understand what crap-head Airtel is; for one, I don't get a prior notice as to when the person would come to make the check and two, what on this earth makes them imagine that I would be sitting all the day at home, eating peanuts, waiting for some to come for the verification. Or do they expect me to not lock my home when I go for work?

I talk to their oxymoronic customer care rep only to know that my number will be activated back in 1 hour. After 1.5 hours I call back again only to know that there was no request to activate my number. After some exchange of pleasantries, I was told that the address re-verification would be done on weekend morning, but that the number cannot be activated. After another hour, I call back to find another rep who can barely manage to talk telling me that address re-verification cannot be done till the next weekday.

Does Airtel which has become evidently headstrong with its near monopoly have any sense left in their head? I am ashamed that a company of such stature stoops to such low tactics to cheat a customer. I don't understand why in their head it does not register that I already have an Airtel landline at my residence and there is seemingly no reason to re-verify that I stay at this address.

Well after this annoying experience I am left with no option but to change the service provider for neither my old SIM nor new one works now.

Airtel Mobile — Pathetic Service

Here's my frustrating experience with Airtel.

I had a prepaid mobile number which I applied for post-paid conversion. The charges of 250 was duly collected and a new SIM was provided. Within a few hours my old SIM was deactivated and new SIM was activated. I got a message saying I was subscribed to 444 plan. After two days, all of a sudden I get a message that my number has been deactivated and i need to contact the dealer. I call up the Customer care only to know that my address verification failed as my door was locked. I fail to understand what crap-head Airtel is for one, I don't get a prior notice as to when the person would come to make the check and two, what on this earth makes them imagine that I would be an unemployed youth sitting all the day at home, eating peanuts, waiting for some to come for the verification. Do they expect me to not lock my home when I go for work?

I talk to their oxymoronic customer care rep only to know that my number will be activated back in 1 hour. After 1.5 hours I call back again to know that there was no request to activate my number. After some exchange of pleasantries, I was told that the address re-verification would be done on weekend morning, but that the number cannot be activated. After another I call back to find another rep who can barely manage to talk telling me that address re-verification cannot be done till the next weekday.

Does Airtel which has become a headstrong with its near monopoly have any sense left in their head? I am ashamed that a company of such stature stoops to such low tactics to cheat a customer. I don't understand why in their head it does not register that I already have an Airtel landline at my residence and there is seemingly no reason to re-verify that I stay at this address.

Well after this annoying experience I am left with no option but to change the service provider for neither my old SIM nor new one works now.

I am also suffering from same service from Airtel. It happned with myself after being a loyal customer for past 6 years I bought a new pre paid on my name.

And they de activated the SIM for non verification.

Some Airtel Employees in Chennai are not working at all -this may sound harsh to them, i don't know whether they get salary or not from Airtel - such a disgusting service

I used BB only for ten days and the bill which i received for ten days is RS.1490 for just Ten days - they didn't inform about the billing cycle and all we get a response from the executives we will get back to you but no one will get back
One annoying factor is i called the executive from my mobile and she didn't pick the call and if we call fromother numbers they picked the call -this is the mantra or slogan or rule they follow it seems, i came across with Ten executives and 2 managers all does the same thing not picking the call if i called from my mobile -such a horrific service by those people. And another readymade mantra tehy follow is " no manager available now " this is the call center guys verbatim -
Suggestion : My suggestion is please do check your bills properly if it going to be Airtel Postpaid or Internet service please do check it and
you need to make many phone calls from your mob so be ready for that and you have to loose your tension and you guys will get into mental trauma
so be prepared for this ---

Airtel Mobile — PATHETIC SERVICE AND THREATS ISSUED

This is to bring to your notice the kind of atrocious customer service provided by Airtel Mobile with regards to a complaint raised by me in Feb 2009.
The customer service representative at each of the Airtel galleries is utter disgrace.

My airtel no. ([protected]) has been inactive since last week of Feb 2009.
The problem that showed was ‘Simcard registration failed’ leading to no outgoings or incomings.
I tried to get in touch with the customer support who assured me that there were no issues with the simcard and that restarting the phone will do the needful.
Till April 2009; I was told the same thing- until I visited the Airtel gallery in Mulund(West), Mumbai.
At Mulund, I was told that I shall need an alternate simcard which shall be posted across to me to my billing address. They also agreed to wave off all fixed charges levied for the time the service was not usable (March-April)
For the next 2 months (April-May); I have been told at least 4-5 times that a new simcard shall be mailed to me by the customer service executives who checked to call why there was no usage on the number. And each time I told them about the ‘registration failed’ issue. Each time a new representative called and assured that new simcard will be mailed the next day.
On 29 May 2009- one of the Airtel representatives who claimed her name was Neha from the Andheri branch- called and was mutually agreed between us that a new simcard would be sent over personally and also agreed to wave off all fixed charges for the unused period of March to May 2009. Hence the net figure that she claimed to be payable was Rs. 312/-. She also assured that payment would be collected the following day- and the same person who shall be present to collect the cheque shall get a new simcard.
On 30 May 2009- although the airtel representative turned up to collect Rs. 312/-, he did not bring any simcard as promised.
I couldn’t have handed over the payment for the fact that assurance for a new simcard had been made on earlier occasions; but nothing ever was fulfilled.

When I asked the agent to come over the following day with the new simcard before which I refused to make any payments- the airtel rep from Andheri (Neha) ridiculed me and threatened dire consequences if I do not make payments for the said amount.

Is this the kind of customer support Airtel provides?
Firstly- the service stop abrupt without any prior notice-
Secondly- Even after regular follow-ups and consequent assurance, no new simcard was ever sent to me.
Thirdly- I am being threatened of dire consequences on refusal to pay up and ridiculed that I am not fit to use a postpaid.

i recd. sms from airtel for recharge Rs.64/- & get 1paise call charge so that i recharge my mobile by net banking on the spot but after that i again recd. sms from 55555 no. ie Dear Customer your recharge request could not be processed so why. this facility is not for me & one thik is the amount could not be refund to me at present on my a/c.

Vodafone — mobile no. port

Good evening sir,
my name is Rajesh Shaw, from kolkata. I have mobile no. of tata docomo([protected]), i send massege to 1900 for port no. on 2 feb 2011. i submits all document to vodafone for activate the no. but it has not been activated. i wants to portiblity to vodafone but its going to be upto 15 days but it has not been activated by vodafone. my previous no. has not activated through vodafone. I have been frustrated to vodafone call customer care. Please help me

Airtel Mobile Service — Network issue and Sharing of Personal Details

I am Anand being complaning about my network problem,bill usage high which is not used,sharing of personal information,giving false call to my call list.This is happening from all most 2years and bearing with them and fighting for the problem resolution which is not happening but their concern is only payment thats all.

Every time a new person speaks aand their ends and next time new one speaks again.

Can any one help me to solve or how to go about this problem. I have each and eevry mail documented and most of the calls recorded.

Cheers
ANand

This is for all people using airtel ...

Please note that airtel customer care executives think that they are doing a favour by talking to us and treat us like some beggars.This has been goin on since last 9 months and this is the kind of pathetic service i get ..I had been talkin to many customer care executives but thn thy say we r sorryy which has been their patent dialogue.I am so fed up and frustrated ...Now feel like shifting to vodafone,
I suggest evrone who reads this to discontinue airtel and join some other service ..airtel is pathetic..

and they dn care dats the best part.....

AirTel — NOT LETTING ME TO PORT MY MOBILE NUMBER.

THEY ARE NOT LETTING ME TO PORT MY CELL PHONE NUMBER TO OTHER SERVICE PROVIDER.
CALLED CUSTOMER CARE SO MANY TIMES BUT NOT ATTENDING MY CALLS AND THEY HAVE BLOCKED MY NUMBER DUE TO WHICH I AM NOT ABLE TO CALL THEM. THEY HAVE REJECTED MY PORTING REQUEST.
I M TOTALLY FED UP WID AIRTEL...

airtel sucksss.

AirTel — Port Airtel customer support

I have Airtel broadband connection for past 5 years. Three month back Airtel representative call me for plant migration for Turbo 30GB, and took a request for it. Till date it was not activated.
I made several request to Airtel over call & mail, but there is no proper respond apart from default raising new request and false promises.
Finally when i decided to terminate the connection and requested for it, they again took a request for termination. After two days, one of there representative call me and requested me not to terminate and said she will ensure things will be rectified within a day. but again its a false promise, nothing happened.

The Last mail i have received from Airtel is on 8th of September which says
1) Case 3511588 request for termination is under process
2) Case 3706346 request for plan migration is also under process.

Doses it look funny that you are processing the request for termination and at the same time you are also working for plan migration.

Regards,
Nanda

Vodafone — Tweets services

Tweets Sizzlingcelebs Pack has been activated on my mobile number [protected] and even i am sending the message to deactivate CAN ITW to 111/144. I called to customer care and even i visited the vodafone lobby in visakhapatnam(Radnam Gardens). No responce to my problem.

Amit,
I WANT TO MOBILE TOWER 3g INSTALLATION PLEASE ANY COMPANY

Mobile phone number -[protected] Bidhuna (Auriya) U.P NIP-206243

Namaste Mr. Aggarwal,

This is to inform you that your concern listed on 30 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Aggarwal,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33