[Resolved] Airtel — Airtel Online Digital TV connection - Big Fraud - Never go with them - Never

Vipulunix

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I have recently moved to Banglore and purchased a new LED TV. Since I heard Airtel is good company I choose to go with Airtel for digital TV. I went online www.airtel.in and went to digital TV section where you can submit your cell no# so that can give you call. As soon I submit my call they instantly called me and asked me to pay Rs.1840 so connection can be establised in 24 Hours. Its been 72 hours and no one yet contacted me. Since last two days I called atleast 20 times but everytime customer care executive takes my info and she/he tells me someone will get back to me in 30 minutes. No one calls back. This is absoluty pathetic. How the hell you guys are running business? Close your shop and do not play with people's money like that. You guys are absolute bizzare. I don't believe why you treat people like that. I trust more to day-to-day labour who will atleast give you service after taking money from you.

They give me this Ref # [protected] and no one wants to check status.

My phone number is [protected] if anyone needs more details.

I hope this help to the people who wants to go with Airtel. Me and my wife have Airtel cell connections. I will get rid of them also if they dont provide me service in next 2 days or refund me my money which I earn by working hard.

Vipulkumar Patel
[protected]@gmail.com
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

puneet gupta

from Chandigarh, Chandigarh

airtel / dth services digital tv services — fraud

Dear sir
I am puneet gupta from ludhiana punjab
I have purchased dth airtel box in october 2008 month my id number is
[protected]
and stb id is [protected]
I have given rupee 3500 for this as i required all channels and my package
name
is ULTRA
I have just completed a month and i have started receiving messages to
recharge
it as i was told while buying that six month service would be free and i
have
even charged three copen of 500 each received with it
I had talked with Mr Gaurav in airtel Dth ludhiana but no response
Kindly help me on this issue
I have spended 3500 rupees and still i am not getting the service
Waiting for early reply
Regards
Puneet Gupta
115 A Sarabha Nagar
Ludhiana
Cell number [protected]

Sriram

from Bengaluru, Karnataka

I am also facing the same problem. I payed for South Value pack for 2000 and 1 yr free.
But after completing the first month, its showing 300 due. I don't understand it and was trying to reach customer service for long time. I got an sms that the service will be disabled by 17th if not paid.
This looks ridiculous and I am frustrated calling the toll free number.
Please help me with this.

ravi tej

from Delhi, Delhi

Airtel DTH — Airtel HD tv DTH Scam

On February 4th, an Airtel DTH Cable operative has come to our house to familiarize us with the Airtel Cable DTH offers available. He has introduced us to the Airtel HD Dish TV option. He claimed that all one needs is a digital HD Set top box and one would get free access to all the HD channels provided by the airtel. We have asked him to confirm the same on which he said that he was pretty sure and that there would be no extra charge for the HD Channels that are provided. On that condition we have bought the plan.

A day after paying the money he said that now we have to pay about 16 rupees for every channel that we receive. Which means if we receive 20 channels (HD) then we have to pay about 320 apart from the plan that we have opted for (Super South Pack). He accepted that he claimed all HD channels will be free but he said that he was wrong and he will not do anything about it now.

When we asked the operator to take back the plan he rejected saying that nothing can be done as of now. When Pointed out to the problem he said that it was our mistake of not inquiring properly.

I hope that some action would be taken in this matter. I also warn all who are looking forward to take the DTH plans for Airtel and not to fall in the trap of the operatives who visit our homes with fastidious claims.

aghosh19

from Silapathar, Assam

AirTel — AIRTEL BIG FRAUD

I WAS SHOCKED TO SEE THAT ALMOST 100 RS WAS DEDUCTED AT RS 1 PER DAY JOB ALERTS FRAUDULENTLY ACTIVATED BY AIRTEL ON MY MOBILE [protected].

YESTERDAY I STOPPED THE JOB ALERT SERVICES BECAUSE I NEVER SUBSCRIBED TO IT. NOBODY IN MY FAMILY IS LOOKING FOR JOBS.

NOW THE SERVICE HAS CLOSED BUT I WANT TO GET FULL REFUND OF MY MONEY WHICH IS ABOVE RS 100 FOR THE DAYS THAT AIRTEL FRAUDULENTLY OPERATED THIS SERVICE ON MY NUMBER WITHOUT DISCLOSING TO ME.

PLEASE HELP ME GET OUT OF THIS MESS !!