[Resolved]  Airtel — Why Disconnect my connection?

Address:

Banswara, Rajasthan

Dear Sir/ Madam

My Name is Biju Vallathera My Airtel Mob No is [protected] had stopped working from last 2 days.that i have purchase this sim card from (PO)Nogama,Taluka-Bagidora,Dist Banswara,(Rajasthan),on May 2010 .When I purchase this sim card i submitted all my documents.(Election card,photo,signeture etc...).I have another connection taken for our maid at home.Her name is Radha Bai.Her No.is [protected].For this connection also all documents are up - to - date.This sim also stopped working since past one week.I bought these 2 sims from the same dealler.

I contacted Airtel Team leader Mr.Deepak and my Airtel dealler Mr.Rajesh Soni. The person who received my call said your sim cards have been disconnected due to Id problems.We have been using airtel sim cards in our family since past many years especially my brother Mr. Shahaju Vallattara. His present No. is [protected],which is as of now working perfectly, which inspired me to take airtel connections.

Sir,the photo in my election card is old by at least 10 years.And the photo i submitted is recent as i don't have a copy my old photo. How do you expect the 2 photos to be same and hence not verify my Id due to this reason ? My maid Radha's sim is also disconnected due to the same reason that the photos are mismatching. I have five airtel connections in my family apart from these two new sim cards. If you were to disconnect my number for such silly reason such as above mentioned you will be making me rethink about my decisions,which i rather not.

I would kindly request you to do the needful as soon as possible. I hope you will connect these 2 sims and will contact me by e-mail immediately.Awaiting your speedy reply.


Your sincerely
Biju Vallathera
E-mail Id :- [protected]@gmail.com