[Resolved]  Airtel — Prepaid Recharge

Airtel Prepaid — my talk time not increase

i'm receive massage " FREE STD calls sirf Airtel ke sath Rs. 175 ka Easy Recharge Kijiye aur paiye 150 min ka STD talktime bilkul FREE. Aaj Hi Recharge kijiye!!!"

i'm Recharge same Day in 175 but my talktime not increse or not provide any STD talk time
it give A2M balance is 150 so pls. converted my message balance to talktime balance
my no. is [protected]
Regards
Deepak pal

Prepaid cell phone connection — False messages and no full talktime on recharge

My no. is[protected]. I got a meassage that Full talk time for Rs. 202 recharge from 8-10 April 2008. Namma Airtel, Namma Tamizhnad. But when Recharged for Rs.202 on 8th April at 7.19 PM I was recharged only to Rs. 179.78 only. I have given complaint to ythe local easy recharge shop. But in vein.

Do not cheat the customers by false messages. The Trade name will be destroyed.

Prf.R.Nagendran

airtel prepaid recharge/recharge — online re/ e charge facility

I m living in out of station always my mother is too old and having a prepaid mobile there i want to make her re/e chrge by my credit card online but there is no facilty in my home location plz do needful for this
my home location in Haryan, yamunanagar

bharati airtel/ Pre paid — invalid pre paid voucher

Fyi...
On the date of 28 sept 08 i have recaharge a voucher of RS 100 Top Up and massage come from airtel as Invalid Voucher. Mintime i am cont with the airtel customer care at [protected] and they ask me that due to system failor card not recharge and will active on 30 sept 08.
Again on 30 sep im trying to recharge and result same . cont customer care at[protected] and they ask to wait up to 2 oct and also said that it will active automaticaly.
But nothing was hapening according to their comitment.
After this im trying severel time to lalk with C..care but no respone from other side.
1. Is this the system of the Indias largest telcom compeny?
2. How can i setisfied with this type of services.
3. have i go to Consumer cort for RS 100?
4. I dont have any tree of mony Rs 100 is lots of valuable for me I dont wast it with this type of services...
5. I want to back my mony?
6. This type of services not assential for me?
7. today this question for Rs 100 tomorow it may be for Rs 800 or more then this...
Pls give ur kind reply ASAPL...
Rgds
hemen Kalita
[protected]

sir,
my ph no is "[protected]" which is friends card and validities 15/10/2008. so i want to continue my service.i have also call to custmor care but they cant do any thing.this number is very important to me so plz give do anything to continue my service
i hope you will solved my problem as early as possible


thank you,
pravin

air tel provides very bad services .

Airtel Prepaid — CHARGING FOR SERVICE WHICH NOT AVAILABLE

Sir,
I hold an airtel prepaid connection No. [protected] in Gujrat state. Airtel provides MO service for GPRS @ Rs.15/- per day.

I activated the MO service on 14 Nov 08 at 1400 hrs and got the usual messages for activation confirmation but I was not getting GP signal from airtel.

I complained in customer care (12140) at 1500 hrs -they asked to get MO settings checked, which I did and found correct at 1528 hrs. Once again they asked to shift to some other area and access the service, I complied with but unsuccessful.

Again I called at 1801 hrs and came to know that airtel GPRS service is down in this area and was assured that it will be made serviceable within 4 hours.

The services were not available even on 15 Nov 08 at 0730 hrs and I asked to refund the charges of Rs.30/- for 14 & 15 Nov 08, Mis Anu assured at 1214 hrs that services will be available with in 4 hrs or we will forward your request for refund of Rs. 30/-.

At 1500 hrs when services were not made available even after 48 hrs I pressurized to refund the charges for Mo services which I could not access for a single minute. Mr. Sandeep Sr. executive told me that there is no provision for refund of such activity and to deactivate the service else Rs.15/- per day will continue to be deducted. I deactivated the service.

Once again I activated the service on 17 Nov 08 and faced the same turmoil and deactivated at last unwillingly.

I am an old customer of Airtel and have been using MO service since long, but the response I got for my complaints was really unsatisfactory. Every time a new operator will come and skip the things for 4 hours.

I hope for your involvement in the matter and get my money refunded by providing such provisions for the period when services are not available from your end. I think it is ridiculous to charge for what you have not provided.

I would continue to use the service in future I hope you can understand it is not the matter of just Rs.45/. I would like to add that I was more than satisfied with MO service but why pay for what I could not get.

I would be satisfied if you get back to me on my mobile or email.

Thanks./-

Airtel Prepaid Mobile Services — talk time on online purchase not given

value of talktime purchased on line on phone no. Airtel number [protected]. payment by ICICI was made but the value of the talk time never credited to my phone.

I have stopped using the services of this no. but airtel has not refunded my money back.i do not want talk time as i have discarded the services of airtel & want refund of my money

Airtel Prepaid — Unable to Top-up Mobiles for others

Hello there,

My name is Farooq Tajani & my Number is [protected]. I have already registered for Mcheck Service & I m able to make Top-up my own number. But, I m unable to make Top-up for other Family members. Whenever, I m trying to do so, I m getting a reply, " Please contact Customer Care Support". I had also callled one o[censored]r Customer Care Executive, he asked me to visited to a Airtel Ralantionship Centre. I went there & discussed the same problem, but they give me thissite address to help me out.

Now, I request u to kindly me out with the same problem.


Thanks & Regards,
Farooq Tajani

I tried to recharge my prepaid mobile through recharge voucher of Rs.20 but each time i tried i got service reply ads OBS:This is a new
service option so you need to specify a message here in your own language. What is this? When i recharged another airtel number with same recharge voucher, recharge was successfull . It was very important to recharge my number at that time. Inspite of many 7-8 tries i was not able to recharge my number, which lead to many problems.. If you cannot provide service to all customers why do you provide Service ???

I tried to recharge my prepaid mobile through recharge voucher of Rs.20 but each time i tried i got service reply ads OBS:This is a new
service option so you need to specify a message here in your own language. What is this? When i recharged another airtel number with same recharge voucher, recharge was successfull . It was very important to recharge my number at that time. Inspite of many 7-8 tries i was not able to recharge my number, which lead to many problems.. If you cannot provide service to all customers why do you provide Service ???

Airtel Prepaid — Yet to be activated with my recharge

I had recharged of 175 RS/- on dated 28/04/2009 at 04:54P.M. I received a message instantly mentioning that "recharge successful" Until now I have not received a single money in my account. What is this ? What the you are doing ?

"Madarchodo, katora leke bhik mango salo".

I am really frustrated with your service. Hundreds of friends suggested me not to purchase your service but I didn't hear them. Therefore I am ought to be punished. If this situation is not rectified by tomorrow. I will file a complaint against you in consumer forum. And we meet there.

My Mobile no is : [protected]

pls give me proper solutions

Dear Sir,
Thr. internet banking, i have recharged myself and my brother airtel prepaid card with amount Rs.295/-
But uptill now, it is not recharge. But in my bank accout it is debited.
I have recharge my card, at 5 may 2009.
Two times i have lock my complaint but no reply from ur side.

Please solve my problem.

Regards,
jyoti

i had recharged with a isd pack of 225, on 30th june, i received d msg dat recharge is successfull, but i m still waiting 4 d pin no., customer care executives r not able 2 answer dat when i'll receive d pin no. and now they r not receiving my call 2,

aag laga dene ka man kar raha hai inlogo k yaha

hold an airtel prepaid connection No. [protected] in Chennai, Tamilnadu state.I have activated polytone
(55381) subscription and Alert services[protected]. I want to cancel these 2 subscriptions.As my huge amt gets decducted when I recharge my ph.no.Kindly deactivate these 2 subscriptions as early as possible.

i recharged my mobile with no- [protected] with tarrif of rs 27 which provides 50paise call rates to local airtel mobile but the tarrif is not working and charges are higher than 50 paise. please take care and recoup the problem at earliest.

Airtel Prepaid — recharged amount not transferred

I had e-charged my Airtel -prepaid phone([protected]) with an amount of Rs. 999 on the 16th of August. The recharge was succesful. However, I did not get the balance. I complained to the Customer Care, and the told me that the amount had gone into the dedicated account. Now, I don't understand what a dedicated account is, but I cannot use it. I have recharged, and I should get the balance. It is as simple as that.

Airtel blance send othe airtel number?pleace helf me.

sir,
i hv recharged my airtel prepaid no.[protected] using online bank transfer icici bank Rs.100
the said amount is debited from my account but balance has not increased
plz help me out