[Resolved] Airtel Bharti — Internet Bill Even after submitting a request to close Internet Connection ? | |||
Good Evening, My name is Jeevan Kumar and I was using Airtel Broadband Internet at [protected] landline number. I requested to disconnect the connection on 23th Feb 2013 and my request id is 29139146 and I got an confirm intimation from Airtel customer care that it will take minimum one week to disconnect the connection. Today on 13 May 2013 I am getting a copy of e-bill amount 379/- which is unexpected as I have paid the my due amount worthing 2935/-. I called Airtel customer care to resolve the dispute and got a reply that I have requested to continue the service on same number on 28th feb 2013. I want the report against Airtel customer care about giving false information and not updating consumers requests in there database. It is very unfortunate for me to comment against company like airtel that they have very poor customer care service. Jeevan Kumar, House No: 3587, Sector 71, Phase 8, Mohali Punjab. Contact: +91-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
11 Comments | |||
Comments
internet connection airtel bharti — refund payment
I Booked internet conection of Bharti airtel limeted add 224 okhla industrial phase 3but not make conection and not Refund my payments my conection detail and complaint No .
conection apply form No 1881568
complaint No 24996474
25502590
Ref No [protected]
Airtel Broadband — Generating bills after submitting for closing the account
Hi,I put the request to shift my broadband to on last week on Nov 2009 for 30/11/2009.
After a week when I call to customer care at 121 I came to know that there is no network in that area and then itself I confirmed to close he account. Customer care told me that he put the note and my connection will be closed.
On 14'th Dec I received a call from Airtel about the connection and then too I confirmed him to close the account. I received inflated bill of whole billing cycle.
I visited sec 57, noida office and met with help desk there She told me that on till 14'th I have to pay as the confirmation was given on 14'th Dec 2009.
I paid the bill thinking that it will close the account.
But I again received the bill of Dec billing Cycle.
I informed again called to customer care and written too. I again received the reply with new ticket ID for closer.
I called customer care again he is not giving any info.
I am feeling harassed and cheated.
Please do let me know what are my options.
Thanks,
Praveen
AirTel Bharti — closed my number
i have done poetability a number [protected] from reliance to airtel. in this it will take 45 day after many complain and visit airtel outlet. after that it worked and automatic closed and massage invalid sim in phone and number not working. when i call to custmare care they told it is not a airtel number. when i listened it i get socked. becouse i have talked with this number in airtel netword and get recharge with airtel boucher and now they tell like this. i have been suffering by this for ten days.AirTel Bharti — internet connection
I want to disconnect my airtel internet for i have talk to airtel customer care 6-7 times but they say in this time system updation are going to continue so call after two hours.so please i request to you disconnect my airtel internet.your faithfully
shivam singh
airtel account no. 16088741
Dear sir/madam
I was using airtel no. [protected] from last april, but yesterday I got a messege on phone, 'SIM card registration failed' Then I called to customer center but they told me, my number has been closed and they have no any record about this number. Please let me know why this is happining?
[protected]@gmail.com
I was using airtel no. [protected] from last april, but yesterday I got a messege on phone, 'SIM card registration failed' Then I called to customer center but they told me, my number has been closed and they have no any record about this number. Please let me know why this is happining?
[protected]@gmail.com
मैँने अभी अभी [protected] पर अपीलीय प्राधिकरण को कल किया था और मनोज नाम के अधिकारी से लम्बे समय तक बात भी हुआ था । बताया जा रहा हैँ कि जिस नम्बरको( [protected]) मैने विगत 3 महिनोँ से प्रयोग कर रहा था जिसको वृन्दावन की एक दुकान से मेरा ड्राईभिङ्ग लाईसेन्स की कपी देकर मेरे अपने नाम से ही चालु करवाया था लेकिन जब कल ये नम्बर एकाएक बन्द होगया तो पुछताछ करने पर यह बताया जारहा ये की यह मेरे नाम पे न होकर किसी राजु नाम पे चालु था और यिसको 25 JULY 4.22PM पे बन्द कर दिया गया हैँ बल्कि कल साम(26 july) को यिसी नम्बर पर मैने RS. 100 का रिचार्ज भी किया था । मैँ ये पुछना चाहता हूँ कि यदि नम्बर बन्द होगया था तो रिचार्ज किउँ ACCEPT किया गया? और सेवा बन्द कर ने से पहिले किउँ बताया नही गया? और बन्द होने के बाद किया गया रिचार्ज का amount कहाँ जायेगा ? कृपया कृपा करके बताईएगा ।
Airtel — Being billed even after connection closed
Hi,I used to have a Airtel broadband connection with number [protected] and customer id: 16114329. I gave in a request for cancellation of this connection on 21/09/2011 with request number 4428136. But still I am being charged ridiculously every month for Rs 386.05. I called in customer care to settle this and it has happened again. In my airtel profile(when I login into the airtel website), I still see the telephone and the DSL connection as active. I paid all my dues and I am still being billed.
Thanks and Regards,
Prasoon
+[protected]
Namaste Mr. Kumar,
This is to inform you that your concern listed on 13 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 13 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This happened with me as well. Just ignore them and before doing it abuse them in mail and threaten to lodge a CONSUMER Case
Namaste Mr. Kumar,
We would like to inform you that your concern listed 13 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 13 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — Billing after close the account
I had Airtel mobile connection [protected]. That was a corporate connection with IBM. I requested for stop service and did couple of mail communication. At last account closed when vist Airtel counter at Indiranagar, Bangalore. As per advice I had paid the unbilled amount and close the acount. Same i have confirm over phone with customer care (121). Also send couple of mail to confirm the account status and they mentioned account closed permanently. In those mail Airtel dosen't mention any due ammount. After these formality I leave the country and now sattled in Belgium. All of sudden after almost 3 months Airtel send a demand notice for Rs 2453.07. Please note I am not in same assignment and that connection was not for personal use. So who will pay? Why Airtel close account if there was pending ammount (beleive there was no due)? Why customercare not aware me before the due ammount if there is? Why my internet account not showing any due ammount? I will not pay any ammount, please advice.