[Resolved] Airtel / Bihar Jharkhand Prepaid — No customer support. | |
I am the retailer and prepaid customer of Airtel Bihar Jharkhand. The problem is that I am unable to connect with customer care no. I.e, 121. I tried my best to connect with the customer carre through sms and other methods. I am unable to send sms to customer care as well as talk as well.Along with that i am unable to send sms to Airtel services, such as Gprs, Hello tunes etc,. My phone says that ...message sending failed. ..... please solve my problem as fast as possible. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
81 Comments | |
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I got my mom's number recharged on line and the transaction of 1000 rs failed. I have been trying tooth and nail to get in touch with the customer care executive. They dont have options to let me talk to them. All the mails that I send to them fail. I dont know what I am supposed to do now.
Is that how you service your customers ?
We will need to get in touch with consumer forum to take matters forward if that is the case.
I have not rated them any for their poor service.