[Resolved]  Airtel / Bihar Jharkhand Prepaid — No customer support.

I am the retailer and prepaid customer of Airtel Bihar Jharkhand. The problem is that I am unable to connect with customer care no. I.e, 121. I tried my best to connect with the customer carre through sms and other methods. I am unable to send sms to customer care as well as talk as well.Along with that i am unable to send sms to Airtel services, such as Gprs, Hello tunes etc,. My phone says that ...message sending failed.
..... please solve my problem as fast as possible.
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Aug 14, 2020
Complaint marked as Resolved 
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Airtel has really very bad service. I am astonished that they even claim that they have something like customer service. When they dont intend to do any.
I got my mom's number recharged on line and the transaction of 1000 rs failed. I have been trying tooth and nail to get in touch with the customer care executive. They dont have options to let me talk to them. All the mails that I send to them fail. I dont know what I am supposed to do now.
Is that how you service your customers ?
We will need to get in touch with consumer forum to take matters forward if that is the case.
I have not rated them any for their poor service.

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